RMAportal vs. ZigZag
Take a look at this side-by-side comparison of RMAportal, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
RMAportal
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
RMAportal
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
RMAportal
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
RMAportal
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
RMAportal
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
RMAportal
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
RMAportal
ZigZag
AfterShip Returns
Warranty
Data Security
RMAportal
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
RMAportal
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
Get started free
"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
RMAportal, ZigZag, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among RMAportal, ZigZag, and AfterShip Returns.
RMAportal
ZigZag
AfterShip Returns
Returns Management
- Admin PortalRMAportalZigZagAfterShip Returns
- Admin portal - Multi-Language SupportRMAportalZigZagAfterShip Returns
- Return Request FilteringRMAportalZigZagAfterShip Returns
- RMA CSV ExportRMAportalZigZagAfterShip Returns
- Multi-Currency SupportRMAportalZigZagAfterShip Returns
- Return request or label expirationRMAportalZigZagAfterShip Returns
- Shopify Resolution TaggingRMAportalZigZagAfterShip Returns
- Edit RMARMAportalZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupRMAportalZigZagAfterShip Returns
- Return Sub-ReasonsRMAportalZigZagAfterShip Returns
- Return Reason Multi-Language SupportRMAportalZigZagAfterShip Returns
- Mandatory Comment and Photo UploadRMAportalZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformRMAportalZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeRMAportalZigZagAfterShip Returns
- Exchange Order TrackingRMAportalZigZagAfterShip Returns
- IncentivesRMAportalZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyRMAportalZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderRMAportalZigZagAfterShip Returns
- Inventory Data SyncRMAportalZigZagAfterShip Returns
- Minimum Inventory ThresholdRMAportalZigZagAfterShip Returns
- Fulfillment Hold/ControlRMAportalZigZagAfterShip Returns
Return Resolutions
- Return ResolutionRMAportalZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsRMAportalZigZagAfterShip Returns
- Conditional ResolutionsRMAportalZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundRMAportalZigZagAfterShip Returns
Eligibility Rules
- Return WindowRMAportalZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesRMAportalZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsRMAportalZigZagAfterShip Returns
- BlocklistRMAportalZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListRMAportalZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsRMAportalZigZagAfterShip Returns
- Remove Solution BrandingRMAportalZigZagAfterShip Returns
- Multi-Language EmailsRMAportalZigZagAfterShip Returns
- Internal Merchant NotificationsRMAportalZigZagAfterShip Returns
- Email Types (Returns Status)RMAportalZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorRMAportalZigZagAfterShip Returns
- Multi-Language SupportRMAportalZigZagAfterShip Returns
- Custom Domain with SSLRMAportalZigZagAfterShip Returns
- Google Analytics TrackingRMAportalZigZagAfterShip Returns
- Embedded ReturnsRMAportalZigZagAfterShip Returns
- Remove Solution Provider BrandingRMAportalZigZagAfterShip Returns
- Support Chat BoxRMAportalZigZagAfterShip Returns
Analytics
- Analytics DashboardRMAportalZigZagAfterShip Returns
- CSV Export/DownloadRMAportalZigZagAfterShip Returns
- Report EmailingRMAportalZigZagAfterShip Returns
- Analytics BenchmarkingRMAportalZigZagAfterShip Returns
- Reports TypesRMAportalZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionRMAportalZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationRMAportalZigZagAfterShip Returns39
- eCommerce PlatformsRMAportalZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformRMAportalZigZagAfterShip Returns
- Tech Partners & SolutionsRMAportalZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesRMAportalZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionRMAportalZigZagAfterShip Returns
- Returns APIRMAportalZigZagAfterShip Returns
Data Security
- SOC2RMAportalZigZagAfterShip Returns
- ISO27001RMAportalZigZagAfterShip Returns
- GDPRRMAportalZigZagAfterShip Returns
Pricing Comparison
RMAportal Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year