Returns Experience Management vs. ZigZag
Take a look at this side-by-side comparison of Returns Experience Management, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Returns Experience Management
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Returns Experience Management
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Returns Experience Management
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Returns Experience Management
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Returns Experience Management
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returns Experience Management
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returns Experience Management
ZigZag
AfterShip Returns
Warranty
Data Security
Returns Experience Management
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returns Experience Management
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Returns Experience Management, ZigZag, and AfterShip Returns Customers
We don't have enough data
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You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among Returns Experience Management, ZigZag, and AfterShip Returns.
Returns Experience Management
ZigZag
AfterShip Returns
Returns Management
- Admin PortalReturns Experience ManagementZigZagAfterShip Returns
- Admin portal - Multi-Language SupportReturns Experience ManagementZigZagAfterShip Returns
- Return Request FilteringReturns Experience ManagementZigZagAfterShip Returns
- RMA CSV ExportReturns Experience ManagementZigZagAfterShip Returns
- Multi-Currency SupportReturns Experience ManagementZigZagAfterShip Returns
- Return request or label expirationReturns Experience ManagementZigZagAfterShip Returns
- Shopify Resolution TaggingReturns Experience ManagementZigZagAfterShip Returns
- Edit RMAReturns Experience ManagementZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupReturns Experience ManagementZigZagAfterShip Returns
- Return Sub-ReasonsReturns Experience ManagementZigZagAfterShip Returns
- Return Reason Multi-Language SupportReturns Experience ManagementZigZagAfterShip Returns
- Mandatory Comment and Photo UploadReturns Experience ManagementZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturns Experience ManagementZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturns Experience ManagementZigZagAfterShip Returns
- Exchange Order TrackingReturns Experience ManagementZigZagAfterShip Returns
- IncentivesReturns Experience ManagementZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturns Experience ManagementZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturns Experience ManagementZigZagAfterShip Returns
- Inventory Data SyncReturns Experience ManagementZigZagAfterShip Returns
- Minimum Inventory ThresholdReturns Experience ManagementZigZagAfterShip Returns
- Fulfillment Hold/ControlReturns Experience ManagementZigZagAfterShip Returns
Return Resolutions
- Return ResolutionReturns Experience ManagementZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturns Experience ManagementZigZagAfterShip Returns
- Conditional ResolutionsReturns Experience ManagementZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturns Experience ManagementZigZagAfterShip Returns
Eligibility Rules
- Return WindowReturns Experience ManagementZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturns Experience ManagementZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturns Experience ManagementZigZagAfterShip Returns
- BlocklistReturns Experience ManagementZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturns Experience ManagementZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturns Experience ManagementZigZagAfterShip Returns
- Remove Solution BrandingReturns Experience ManagementZigZagAfterShip Returns
- Multi-Language EmailsReturns Experience ManagementZigZagAfterShip Returns
- Internal Merchant NotificationsReturns Experience ManagementZigZagAfterShip Returns
- Email Types (Returns Status)Returns Experience ManagementZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturns Experience ManagementZigZagAfterShip Returns
- Multi-Language SupportReturns Experience ManagementZigZagAfterShip Returns
- Custom Domain with SSLReturns Experience ManagementZigZagAfterShip Returns
- Google Analytics TrackingReturns Experience ManagementZigZagAfterShip Returns
- Embedded ReturnsReturns Experience ManagementZigZagAfterShip Returns
- Remove Solution Provider BrandingReturns Experience ManagementZigZagAfterShip Returns
- Support Chat BoxReturns Experience ManagementZigZagAfterShip Returns
Analytics
- Analytics DashboardReturns Experience ManagementZigZagAfterShip Returns
- CSV Export/DownloadReturns Experience ManagementZigZagAfterShip Returns
- Report EmailingReturns Experience ManagementZigZagAfterShip Returns
- Analytics BenchmarkingReturns Experience ManagementZigZagAfterShip Returns
- Reports TypesReturns Experience ManagementZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturns Experience ManagementZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturns Experience ManagementZigZagAfterShip Returns39
- eCommerce PlatformsReturns Experience ManagementZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturns Experience ManagementZigZagAfterShip Returns
- Tech Partners & SolutionsReturns Experience ManagementZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturns Experience ManagementZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturns Experience ManagementZigZagAfterShip Returns
- Returns APIReturns Experience ManagementZigZagAfterShip Returns
Data Security
- SOC2Returns Experience ManagementZigZagAfterShip Returns
- ISO27001Returns Experience ManagementZigZagAfterShip Returns
- GDPRReturns Experience ManagementZigZagAfterShip Returns
Pricing Comparison
Returns Experience Management Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year