Returns Experience Management vs. Returnless
Take a look at this side-by-side comparison of Returns Experience Management, Returnless, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Returns Experience Management
0%
Returnless
0%
AfterShip Returns
100%
Returns Management
Returns Experience Management
0%
Returnless
0%
AfterShip Returns
87%
Exchange Management
Returns Experience Management
0%
Returnless
0%
AfterShip Returns
100%
Return Resolutions
Returns Experience Management
0%
Returnless
0%
AfterShip Returns
75%
eCommerce Platforms
Returns Experience Management
Returnless
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returns Experience Management
Returnless
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returns Experience Management
Returnless
AfterShip Returns
Warranty
Data Security
Returns Experience Management
Returnless
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returns Experience Management
Returnless
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Returns Experience Management, Returnless, and AfterShip Returns.
Returns Experience Management
Returnless
AfterShip Returns
Returns Management
- Admin PortalReturns Experience ManagementReturnlessAfterShip Returns
- Admin portal - Multi-Language SupportReturns Experience ManagementReturnlessAfterShip Returns
- Return Request FilteringReturns Experience ManagementReturnlessAfterShip Returns
- RMA CSV ExportReturns Experience ManagementReturnlessAfterShip Returns
- Multi-Currency SupportReturns Experience ManagementReturnlessAfterShip Returns
- Return request or label expirationReturns Experience ManagementReturnlessAfterShip Returns
- Shopify Resolution TaggingReturns Experience ManagementReturnlessAfterShip Returns
- Edit RMAReturns Experience ManagementReturnlessAfterShip Returns
Returns Reason
- Return Reasons by GroupReturns Experience ManagementReturnlessAfterShip Returns
- Return Sub-ReasonsReturns Experience ManagementReturnlessAfterShip Returns
- Return Reason Multi-Language SupportReturns Experience ManagementReturnlessAfterShip Returns
- Mandatory Comment and Photo UploadReturns Experience ManagementReturnlessAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturns Experience ManagementReturnlessAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturns Experience ManagementReturnlessAfterShip Returns
- Exchange Order TrackingReturns Experience ManagementReturnlessAfterShip Returns
- IncentivesReturns Experience ManagementReturnlessAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturns Experience ManagementReturnlessAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturns Experience ManagementReturnlessAfterShip Returns
- Inventory Data SyncReturns Experience ManagementReturnlessAfterShip Returns
- Minimum Inventory ThresholdReturns Experience ManagementReturnlessAfterShip Returns
- Fulfillment Hold/ControlReturns Experience ManagementReturnlessAfterShip Returns
Return Resolutions
- Return ResolutionReturns Experience ManagementReturnlessAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturns Experience ManagementReturnlessAfterShip Returns
- Conditional ResolutionsReturns Experience ManagementReturnlessAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturns Experience ManagementReturnlessAfterShip Returns
Eligibility Rules
- Return WindowReturns Experience ManagementReturnlessAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturns Experience ManagementReturnlessAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturns Experience ManagementReturnlessAfterShip Returns
- BlocklistReturns Experience ManagementReturnlessAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturns Experience ManagementReturnlessAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturns Experience ManagementReturnlessAfterShip Returns
- Remove Solution BrandingReturns Experience ManagementReturnlessAfterShip Returns
- Multi-Language EmailsReturns Experience ManagementReturnlessAfterShip Returns
- Internal Merchant NotificationsReturns Experience ManagementReturnlessAfterShip Returns
- Email Types (Returns Status)Returns Experience ManagementReturnlessAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturns Experience ManagementReturnlessAfterShip Returns
- Multi-Language SupportReturns Experience ManagementReturnlessAfterShip Returns
- Custom Domain with SSLReturns Experience ManagementReturnlessAfterShip Returns
- Google Analytics TrackingReturns Experience ManagementReturnlessAfterShip Returns
- Embedded ReturnsReturns Experience ManagementReturnlessAfterShip Returns
- Remove Solution Provider BrandingReturns Experience ManagementReturnlessAfterShip Returns
- Support Chat BoxReturns Experience ManagementReturnlessAfterShip Returns
Analytics
- Analytics DashboardReturns Experience ManagementReturnlessAfterShip Returns
- CSV Export/DownloadReturns Experience ManagementReturnlessAfterShip Returns
- Report EmailingReturns Experience ManagementReturnlessAfterShip Returns
- Analytics BenchmarkingReturns Experience ManagementReturnlessAfterShip Returns
- Reports TypesReturns Experience ManagementReturnlessAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturns Experience ManagementReturnlessAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturns Experience ManagementReturnlessAfterShip Returns39
- eCommerce PlatformsReturns Experience ManagementReturnlessAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturns Experience ManagementReturnlessAfterShip Returns
- Tech Partners & SolutionsReturns Experience ManagementReturnlessAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturns Experience ManagementReturnlessAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturns Experience ManagementReturnlessAfterShip Returns
- Returns APIReturns Experience ManagementReturnlessAfterShip Returns
Data Security
- SOC2Returns Experience ManagementReturnlessAfterShip Returns
- ISO27001Returns Experience ManagementReturnlessAfterShip Returns
- GDPRReturns Experience ManagementReturnlessAfterShip Returns
Pricing Comparison
Returns Experience Management Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year