Returnly vs. Return Prime
Take a look at this side-by-side comparison of Returnly, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnly
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
Returnly
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
Returnly
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
Returnly
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
Returnly
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnly
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnly
Return Prime
AfterShip Returns
Warranty
Data Security
Returnly
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnly
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Returnly, Return Prime, and AfterShip Returns Customers
Soko GlamShopify
Lola + The BoysShopify
Y R UShopify
Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Australia (1-10 Customers)
Top 3 Regions of Return Prime Customers
- India (301-500 Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Returnly, Return Prime, and AfterShip Returns.
Returnly
Return Prime
AfterShip Returns
Returns Management
- Admin PortalReturnlyReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportReturnlyReturn PrimeAfterShip Returns
- Return Request FilteringReturnlyReturn PrimeAfterShip Returns
- RMA CSV ExportReturnlyReturn PrimeAfterShip Returns
- Multi-Currency SupportReturnlyReturn PrimeAfterShip Returns
- Return request or label expirationReturnlyReturn PrimeAfterShip Returns
- Shopify Resolution TaggingReturnlyReturn PrimeAfterShip Returns
- Edit RMAReturnlyReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlyReturn PrimeAfterShip Returns
- Return Sub-ReasonsReturnlyReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportReturnlyReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadReturnlyReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlyReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlyReturn PrimeAfterShip Returns
- Exchange Order TrackingReturnlyReturn PrimeAfterShip Returns
- IncentivesReturnlyReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlyReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlyReturn PrimeAfterShip Returns
- Inventory Data SyncReturnlyReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdReturnlyReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlReturnlyReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionReturnlyReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlyReturn PrimeAfterShip Returns
- Conditional ResolutionsReturnlyReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlyReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowReturnlyReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlyReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlyReturn PrimeAfterShip Returns
- BlocklistReturnlyReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlyReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlyReturn PrimeAfterShip Returns
- Remove Solution BrandingReturnlyReturn PrimeAfterShip Returns
- Multi-Language EmailsReturnlyReturn PrimeAfterShip Returns
- Internal Merchant NotificationsReturnlyReturn PrimeAfterShip Returns
- Email Types (Returns Status)ReturnlyReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlyReturn PrimeAfterShip Returns
- Multi-Language SupportReturnlyReturn PrimeAfterShip Returns
- Custom Domain with SSLReturnlyReturn PrimeAfterShip Returns
- Google Analytics TrackingReturnlyReturn PrimeAfterShip Returns
- Embedded ReturnsReturnlyReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingReturnlyReturn PrimeAfterShip Returns
- Support Chat BoxReturnlyReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardReturnlyReturn PrimeAfterShip Returns
- CSV Export/DownloadReturnlyReturn PrimeAfterShip Returns
- Report EmailingReturnlyReturn PrimeAfterShip Returns
- Analytics BenchmarkingReturnlyReturn PrimeAfterShip Returns
- Reports TypesReturnlyReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlyReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlyReturn PrimeAfterShip Returns39
- eCommerce PlatformsReturnlyReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlyReturn PrimeAfterShip Returns
- Tech Partners & SolutionsReturnlyReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlyReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlyReturn PrimeAfterShip Returns
- Returns APIReturnlyReturn PrimeAfterShip Returns
Data Security
- SOC2ReturnlyReturn PrimeAfterShip Returns
- ISO27001ReturnlyReturn PrimeAfterShip Returns
- GDPRReturnlyReturn PrimeAfterShip Returns
Pricing Comparison
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year