Returnly vs. Return Helper
Take a look at this side-by-side comparison of Returnly, Return Helper, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnly
0%
Return Helper
0%
AfterShip Returns
100%
Returns Management
Returnly
0%
Return Helper
0%
AfterShip Returns
87%
Exchange Management
Returnly
0%
Return Helper
0%
AfterShip Returns
100%
Return Resolutions
Returnly
0%
Return Helper
0%
AfterShip Returns
75%
eCommerce Platforms
Returnly
Return Helper
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnly
Return Helper
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnly
Return Helper
AfterShip Returns
Warranty
Data Security
Returnly
Return Helper
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnly
Return Helper
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Returnly, Return Helper, and AfterShip Returns Customers
Soko GlamShopify
Lola + The BoysShopify
Y R UShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Australia (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (11-20 Customers)
- People & Society (11-20 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Returnly, Return Helper, and AfterShip Returns.
Returnly
Return Helper
AfterShip Returns
Returns Management
- Admin PortalReturnlyReturn HelperAfterShip Returns
- Admin portal - Multi-Language SupportReturnlyReturn HelperAfterShip Returns
- Return Request FilteringReturnlyReturn HelperAfterShip Returns
- RMA CSV ExportReturnlyReturn HelperAfterShip Returns
- Multi-Currency SupportReturnlyReturn HelperAfterShip Returns
- Return request or label expirationReturnlyReturn HelperAfterShip Returns
- Shopify Resolution TaggingReturnlyReturn HelperAfterShip Returns
- Edit RMAReturnlyReturn HelperAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlyReturn HelperAfterShip Returns
- Return Sub-ReasonsReturnlyReturn HelperAfterShip Returns
- Return Reason Multi-Language SupportReturnlyReturn HelperAfterShip Returns
- Mandatory Comment and Photo UploadReturnlyReturn HelperAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlyReturn HelperAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlyReturn HelperAfterShip Returns
- Exchange Order TrackingReturnlyReturn HelperAfterShip Returns
- IncentivesReturnlyReturn HelperAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlyReturn HelperAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlyReturn HelperAfterShip Returns
- Inventory Data SyncReturnlyReturn HelperAfterShip Returns
- Minimum Inventory ThresholdReturnlyReturn HelperAfterShip Returns
- Fulfillment Hold/ControlReturnlyReturn HelperAfterShip Returns
Return Resolutions
- Return ResolutionReturnlyReturn HelperAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlyReturn HelperAfterShip Returns
- Conditional ResolutionsReturnlyReturn HelperAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlyReturn HelperAfterShip Returns
Eligibility Rules
- Return WindowReturnlyReturn HelperAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlyReturn HelperAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlyReturn HelperAfterShip Returns
- BlocklistReturnlyReturn HelperAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlyReturn HelperAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlyReturn HelperAfterShip Returns
- Remove Solution BrandingReturnlyReturn HelperAfterShip Returns
- Multi-Language EmailsReturnlyReturn HelperAfterShip Returns
- Internal Merchant NotificationsReturnlyReturn HelperAfterShip Returns
- Email Types (Returns Status)ReturnlyReturn HelperAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlyReturn HelperAfterShip Returns
- Multi-Language SupportReturnlyReturn HelperAfterShip Returns
- Custom Domain with SSLReturnlyReturn HelperAfterShip Returns
- Google Analytics TrackingReturnlyReturn HelperAfterShip Returns
- Embedded ReturnsReturnlyReturn HelperAfterShip Returns
- Remove Solution Provider BrandingReturnlyReturn HelperAfterShip Returns
- Support Chat BoxReturnlyReturn HelperAfterShip Returns
Analytics
- Analytics DashboardReturnlyReturn HelperAfterShip Returns
- CSV Export/DownloadReturnlyReturn HelperAfterShip Returns
- Report EmailingReturnlyReturn HelperAfterShip Returns
- Analytics BenchmarkingReturnlyReturn HelperAfterShip Returns
- Reports TypesReturnlyReturn HelperAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlyReturn HelperAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlyReturn HelperAfterShip Returns39
- eCommerce PlatformsReturnlyReturn HelperAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlyReturn HelperAfterShip Returns
- Tech Partners & SolutionsReturnlyReturn HelperAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlyReturn HelperAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlyReturn HelperAfterShip Returns
- Returns APIReturnlyReturn HelperAfterShip Returns
Data Security
- SOC2ReturnlyReturn HelperAfterShip Returns
- ISO27001ReturnlyReturn HelperAfterShip Returns
- GDPRReturnlyReturn HelperAfterShip Returns
Pricing Comparison
Returnly Pricing
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You can subscribe to receive the data updates.Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year