Returnly vs. parcelLab Retain
Take a look at this side-by-side comparison of Returnly, parcelLab Retain, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnly
0%
parcelLab Retain
0%
AfterShip Returns
100%
Returns Management
Returnly
0%
parcelLab Retain
0%
AfterShip Returns
87%
Exchange Management
Returnly
0%
parcelLab Retain
0%
AfterShip Returns
100%
Return Resolutions
Returnly
0%
parcelLab Retain
0%
AfterShip Returns
75%
eCommerce Platforms
Returnly
parcelLab Retain
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnly
parcelLab Retain
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnly
parcelLab Retain
AfterShip Returns
Warranty
Data Security
Returnly
parcelLab Retain
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnly
parcelLab Retain
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Returnly, parcelLab Retain, and AfterShip Returns.
Returnly
parcelLab Retain
AfterShip Returns
Returns Management
- Admin PortalReturnlyparcelLab RetainAfterShip Returns
- Admin portal - Multi-Language SupportReturnlyparcelLab RetainAfterShip Returns
- Return Request FilteringReturnlyparcelLab RetainAfterShip Returns
- RMA CSV ExportReturnlyparcelLab RetainAfterShip Returns
- Multi-Currency SupportReturnlyparcelLab RetainAfterShip Returns
- Return request or label expirationReturnlyparcelLab RetainAfterShip Returns
- Shopify Resolution TaggingReturnlyparcelLab RetainAfterShip Returns
- Edit RMAReturnlyparcelLab RetainAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlyparcelLab RetainAfterShip Returns
- Return Sub-ReasonsReturnlyparcelLab RetainAfterShip Returns
- Return Reason Multi-Language SupportReturnlyparcelLab RetainAfterShip Returns
- Mandatory Comment and Photo UploadReturnlyparcelLab RetainAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlyparcelLab RetainAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlyparcelLab RetainAfterShip Returns
- Exchange Order TrackingReturnlyparcelLab RetainAfterShip Returns
- IncentivesReturnlyparcelLab RetainAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlyparcelLab RetainAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlyparcelLab RetainAfterShip Returns
- Inventory Data SyncReturnlyparcelLab RetainAfterShip Returns
- Minimum Inventory ThresholdReturnlyparcelLab RetainAfterShip Returns
- Fulfillment Hold/ControlReturnlyparcelLab RetainAfterShip Returns
Return Resolutions
- Return ResolutionReturnlyparcelLab RetainAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlyparcelLab RetainAfterShip Returns
- Conditional ResolutionsReturnlyparcelLab RetainAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlyparcelLab RetainAfterShip Returns
Eligibility Rules
- Return WindowReturnlyparcelLab RetainAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlyparcelLab RetainAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlyparcelLab RetainAfterShip Returns
- BlocklistReturnlyparcelLab RetainAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlyparcelLab RetainAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlyparcelLab RetainAfterShip Returns
- Remove Solution BrandingReturnlyparcelLab RetainAfterShip Returns
- Multi-Language EmailsReturnlyparcelLab RetainAfterShip Returns
- Internal Merchant NotificationsReturnlyparcelLab RetainAfterShip Returns
- Email Types (Returns Status)ReturnlyparcelLab RetainAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlyparcelLab RetainAfterShip Returns
- Multi-Language SupportReturnlyparcelLab RetainAfterShip Returns
- Custom Domain with SSLReturnlyparcelLab RetainAfterShip Returns
- Google Analytics TrackingReturnlyparcelLab RetainAfterShip Returns
- Embedded ReturnsReturnlyparcelLab RetainAfterShip Returns
- Remove Solution Provider BrandingReturnlyparcelLab RetainAfterShip Returns
- Support Chat BoxReturnlyparcelLab RetainAfterShip Returns
Analytics
- Analytics DashboardReturnlyparcelLab RetainAfterShip Returns
- CSV Export/DownloadReturnlyparcelLab RetainAfterShip Returns
- Report EmailingReturnlyparcelLab RetainAfterShip Returns
- Analytics BenchmarkingReturnlyparcelLab RetainAfterShip Returns
- Reports TypesReturnlyparcelLab RetainAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlyparcelLab RetainAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlyparcelLab RetainAfterShip Returns39
- eCommerce PlatformsReturnlyparcelLab RetainAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlyparcelLab RetainAfterShip Returns
- Tech Partners & SolutionsReturnlyparcelLab RetainAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlyparcelLab RetainAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlyparcelLab RetainAfterShip Returns
- Returns APIReturnlyparcelLab RetainAfterShip Returns
Data Security
- SOC2ReturnlyparcelLab RetainAfterShip Returns
- ISO27001ReturnlyparcelLab RetainAfterShip Returns
- GDPRReturnlyparcelLab RetainAfterShip Returns
Pricing Comparison
Returnly Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year