Returnly vs. Metapack Returns
Take a look at this side-by-side comparison of Returnly, Metapack Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnly
0%
Metapack Returns
0%
AfterShip Returns
100%
Returns Management
Returnly
0%
Metapack Returns
0%
AfterShip Returns
87%
Exchange Management
Returnly
0%
Metapack Returns
0%
AfterShip Returns
100%
Return Resolutions
Returnly
0%
Metapack Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Returnly
Metapack Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnly
Metapack Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnly
Metapack Returns
AfterShip Returns
Warranty
Data Security
Returnly
Metapack Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnly
Metapack Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Total Customers by Region
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Guatemala (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Returnly, Metapack Returns, and AfterShip Returns.
Returnly
Metapack Returns
AfterShip Returns
Returns Management
- Admin PortalReturnlyMetapack ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportReturnlyMetapack ReturnsAfterShip Returns
- Return Request FilteringReturnlyMetapack ReturnsAfterShip Returns
- RMA CSV ExportReturnlyMetapack ReturnsAfterShip Returns
- Multi-Currency SupportReturnlyMetapack ReturnsAfterShip Returns
- Return request or label expirationReturnlyMetapack ReturnsAfterShip Returns
- Shopify Resolution TaggingReturnlyMetapack ReturnsAfterShip Returns
- Edit RMAReturnlyMetapack ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlyMetapack ReturnsAfterShip Returns
- Return Sub-ReasonsReturnlyMetapack ReturnsAfterShip Returns
- Return Reason Multi-Language SupportReturnlyMetapack ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadReturnlyMetapack ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlyMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlyMetapack ReturnsAfterShip Returns
- Exchange Order TrackingReturnlyMetapack ReturnsAfterShip Returns
- IncentivesReturnlyMetapack ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlyMetapack ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlyMetapack ReturnsAfterShip Returns
- Inventory Data SyncReturnlyMetapack ReturnsAfterShip Returns
- Minimum Inventory ThresholdReturnlyMetapack ReturnsAfterShip Returns
- Fulfillment Hold/ControlReturnlyMetapack ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionReturnlyMetapack ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlyMetapack ReturnsAfterShip Returns
- Conditional ResolutionsReturnlyMetapack ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlyMetapack ReturnsAfterShip Returns
Eligibility Rules
- Return WindowReturnlyMetapack ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlyMetapack ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlyMetapack ReturnsAfterShip Returns
- BlocklistReturnlyMetapack ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlyMetapack ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlyMetapack ReturnsAfterShip Returns
- Remove Solution BrandingReturnlyMetapack ReturnsAfterShip Returns
- Multi-Language EmailsReturnlyMetapack ReturnsAfterShip Returns
- Internal Merchant NotificationsReturnlyMetapack ReturnsAfterShip Returns
- Email Types (Returns Status)ReturnlyMetapack ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlyMetapack ReturnsAfterShip Returns
- Multi-Language SupportReturnlyMetapack ReturnsAfterShip Returns
- Custom Domain with SSLReturnlyMetapack ReturnsAfterShip Returns
- Google Analytics TrackingReturnlyMetapack ReturnsAfterShip Returns
- Embedded ReturnsReturnlyMetapack ReturnsAfterShip Returns
- Remove Solution Provider BrandingReturnlyMetapack ReturnsAfterShip Returns
- Support Chat BoxReturnlyMetapack ReturnsAfterShip Returns
Analytics
- Analytics DashboardReturnlyMetapack ReturnsAfterShip Returns
- CSV Export/DownloadReturnlyMetapack ReturnsAfterShip Returns
- Report EmailingReturnlyMetapack ReturnsAfterShip Returns
- Analytics BenchmarkingReturnlyMetapack ReturnsAfterShip Returns
- Reports TypesReturnlyMetapack ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlyMetapack ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlyMetapack ReturnsAfterShip Returns39
- eCommerce PlatformsReturnlyMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlyMetapack ReturnsAfterShip Returns
- Tech Partners & SolutionsReturnlyMetapack ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlyMetapack ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlyMetapack ReturnsAfterShip Returns
- Returns APIReturnlyMetapack ReturnsAfterShip Returns
Data Security
- SOC2ReturnlyMetapack ReturnsAfterShip Returns
- ISO27001ReturnlyMetapack ReturnsAfterShip Returns
- GDPRReturnlyMetapack ReturnsAfterShip Returns
Pricing Comparison
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year