Returnly vs. Happy Returns
Take a look at this side-by-side comparison of Returnly, Happy Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnly
0%
Happy Returns
60%
AfterShip Returns
100%
Returns Management
Returnly
0%
Happy Returns
75%
AfterShip Returns
87%
Exchange Management
Returnly
0%
Happy Returns
75%
AfterShip Returns
100%
Return Resolutions
Returnly
0%
Happy Returns
75%
AfterShip Returns
75%
eCommerce Platforms
Returnly
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnly
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnly
Happy Returns
Warranty
AfterShip Returns
Warranty
Data Security
Returnly
Happy Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnly
Happy Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Returnly, Happy Returns, and AfterShip Returns Customers
Soko GlamShopify
Lola + The BoysShopify
La GarçonneShopify
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
MiraclesuitShopify
HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Guatemala (1-10 Customers)
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Returnly, Happy Returns, and AfterShip Returns.
Returnly
Happy Returns
AfterShip Returns
Returns Management
- Admin PortalReturnlyHappy ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportReturnlyHappy ReturnsAfterShip Returns
- Return Request FilteringReturnlyHappy ReturnsAfterShip Returns
- RMA CSV ExportReturnlyHappy ReturnsAfterShip Returns
- Multi-Currency SupportReturnlyHappy ReturnsAfterShip Returns
- Return request or label expirationReturnlyHappy ReturnsAfterShip Returns
- Shopify Resolution TaggingReturnlyHappy ReturnsAfterShip Returns
- Edit RMAReturnlyHappy ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlyHappy ReturnsAfterShip Returns
- Return Sub-ReasonsReturnlyHappy ReturnsAfterShip Returns
- Return Reason Multi-Language SupportReturnlyHappy ReturnsMust Contact SupportAfterShip Returns
- Mandatory Comment and Photo UploadReturnlyHappy ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlyHappy ReturnsShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlyHappy ReturnsAfterShip Returns
- Exchange Order TrackingReturnlyHappy ReturnsIn-house exchange trackingAfterShip Returns
- IncentivesReturnlyHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlyHappy ReturnsNo warranty returnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlyHappy ReturnsAfterShip Returns
- Inventory Data SyncReturnlyHappy ReturnsAfterShip Returns
- Minimum Inventory ThresholdReturnlyHappy ReturnsAfterShip Returns
- Fulfillment Hold/ControlReturnlyHappy ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionReturnlyHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlyHappy ReturnsAfterShip Returns
- Conditional ResolutionsReturnlyHappy ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlyHappy ReturnsAfterShip Returns
Eligibility Rules
- Return WindowReturnlyHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlyHappy ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlyHappy ReturnsAfterShip Returns
- BlocklistReturnlyHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlyHappy ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlyHappy ReturnsAfterShip Returns
- Remove Solution BrandingReturnlyHappy ReturnsAfterShip Returns
- Multi-Language EmailsReturnlyHappy ReturnsAfterShip Returns
- Internal Merchant NotificationsReturnlyHappy ReturnsAfterShip Returns
- Email Types (Returns Status)ReturnlyHappy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlyHappy ReturnsAfterShip Returns
- Multi-Language SupportReturnlyHappy ReturnsMust Contact SupportAfterShip Returns
- Custom Domain with SSLReturnlyHappy ReturnsAfterShip Returns
- Google Analytics TrackingReturnlyHappy ReturnsAfterShip Returns
- Embedded ReturnsReturnlyHappy ReturnsAfterShip Returns
- Remove Solution Provider BrandingReturnlyHappy ReturnsAfterShip Returns
- Support Chat BoxReturnlyHappy ReturnsAfterShip Returns
Analytics
- Analytics DashboardReturnlyHappy ReturnsAfterShip Returns
- CSV Export/DownloadReturnlyHappy ReturnsAfterShip Returns
- Report EmailingReturnlyHappy ReturnsAfterShip Returns
- Analytics BenchmarkingReturnlyHappy ReturnsAfterShip Returns
- Reports TypesReturnlyHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlyHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlyHappy Returns12AfterShip Returns39
- eCommerce PlatformsReturnlyHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlyHappy ReturnsAfterShip Returns
- Tech Partners & SolutionsReturnlyHappy Returns7 (Gorgias, Celigo)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlyHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlyHappy ReturnsAfterShip Returns
- Returns APIReturnlyHappy ReturnsAfterShip Returns
Data Security
- SOC2ReturnlyHappy ReturnsAfterShip Returns
- ISO27001ReturnlyHappy ReturnsAfterShip Returns
- GDPRReturnlyHappy ReturnsAfterShip Returns
Pricing Comparison
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year