ReturnGO vs. Return Rabbit
Take a look at this side-by-side comparison of ReturnGO, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
Return Rabbit
AfterShip Returns
Warranty
Data Security
ReturnGO
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ReturnGO, Return Rabbit, and AfterShip Returns Customers
Mythical StoreShopify
Soko GlamShopify
FeatureShopify
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of ReturnGO Customers
- United States (501-1K Customers)
- Australia (101-200 Customers)
- United Kingdom (51-100 Customers)
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ReturnGO Customers
- Apparel (501-1K Customers)
- Sports (51-100 Customers)
- Home & Garden (51-100 Customers)
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ReturnGO Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (31-50 Customers)
- $10.00M to $100.00M (101-200 Customers)
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among ReturnGo, Return Rabbit, and AfterShip Returns.
ReturnGo
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalReturnGoReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoReturn RabbitAfterShip Returns
- Return Request FilteringReturnGoReturn RabbitAfterShip Returns
- RMA CSV ExportReturnGoReturn RabbitAfterShip Returns
- Multi-Currency SupportReturnGoReturn RabbitAfterShip Returns
- Return request or label expirationReturnGoReturn RabbitAfterShip Returns
- Shopify Resolution TaggingReturnGoReturn RabbitAfterShip Returns
- Edit RMAReturnGoReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoReturn RabbitAfterShip Returns
- Return Sub-ReasonsReturnGoReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportReturnGoReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoReturn RabbitAfterShip Returns
- Exchange Order TrackingReturnGoReturn RabbitAfterShip Returns
- IncentivesReturnGoReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoReturn RabbitAfterShip Returns
- Inventory Data SyncReturnGoReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdReturnGoReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlReturnGoReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoReturn RabbitAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoReturn RabbitAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoReturn RabbitAfterShip Returns
- Remove Solution BrandingReturnGoReturn RabbitAfterShip Returns
- Multi-Language EmailsReturnGoReturn RabbitAfterShip Returns
- Internal Merchant NotificationsReturnGoReturn RabbitAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoReturn RabbitAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportReturn RabbitAfterShip Returns
- Custom Domain with SSLReturnGoReturn RabbitAfterShip Returns
- Google Analytics TrackingReturnGoReturn RabbitAfterShip Returns
- Embedded ReturnsReturnGoReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingReturnGoReturn RabbitAfterShip Returns
- Support Chat BoxReturnGoReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardReturnGoReturn RabbitAfterShip Returns
- CSV Export/DownloadReturnGoReturn RabbitAfterShip Returns
- Report EmailingReturnGoReturn RabbitAfterShip Returns
- Analytics BenchmarkingReturnGoReturn RabbitAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20Return RabbitAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoReturn RabbitAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)Return RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoReturn RabbitAfterShip Returns
- Returns APIReturnGoReturn RabbitAfterShip Returns
Data Security
- SOC2ReturnGoReturn RabbitAfterShip Returns
- ISO27001ReturnGoReturn RabbitAfterShip Returns
- GDPRReturnGoReturn RabbitAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year