ReturnGO vs. Return Helper
Take a look at this side-by-side comparison of ReturnGO, Return Helper, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ReturnGO
60%
Return Helper
0%
AfterShip Returns
100%
Returns Management
ReturnGO
62%
Return Helper
0%
AfterShip Returns
87%
Exchange Management
ReturnGO
50%
Return Helper
0%
AfterShip Returns
100%
Return Resolutions
ReturnGO
75%
Return Helper
0%
AfterShip Returns
75%
eCommerce Platforms
ReturnGOShopify
Return Helper
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Return Helper
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ReturnGO
Warranty
Return Helper
AfterShip Returns
Warranty
Data Security
ReturnGO
Return Helper
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ReturnGO
Return Helper
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
ReturnGo customers switched to AfterShip Returns say
Seamless Integration & Customizability
ReturnGo
4.0
"I do know they're working on a variety of these features but at this time, these are some of the features lacking:
-No ability to add brand assets on the track page
-No ability to blacklist active Shopify products from being shown in the Return/Exch portal
-No ability to directly integrate with carrier accounts
-Return Request timeouts for media issues which turn into return requests for review
-No ability to bulk edit RMAs that need to be reviewed"
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
ReturnGo
1.0
"NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one."
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





ReturnGO, Return Helper, and AfterShip Returns Customers
Mythical StoreShopify
Soko GlamShopify
FeatureShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
Timex USShopify
Total Customers by Region
Top 3 Regions of ReturnGO Customers
- United States (501-1K Customers)
- Australia (201-300 Customers)
- United Kingdom (101-200 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ReturnGO Customers
- Apparel (501-1K Customers)
- Sports (101-200 Customers)
- Beauty & Fitness (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ReturnGO Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (31-50 Customers)
- $10.00M to $100.00M (101-200 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among ReturnGo, Return Helper, and AfterShip Returns.
ReturnGo
Return Helper
AfterShip Returns
Returns Management
- Admin PortalReturnGoReturn HelperAfterShip Returns
- Admin portal - Multi-Language SupportReturnGoReturn HelperAfterShip Returns
- Return Request FilteringReturnGoReturn HelperAfterShip Returns
- RMA CSV ExportReturnGoReturn HelperAfterShip Returns
- Multi-Currency SupportReturnGoReturn HelperAfterShip Returns
- Return request or label expirationReturnGoReturn HelperAfterShip Returns
- Shopify Resolution TaggingReturnGoReturn HelperAfterShip Returns
- Edit RMAReturnGoReturn HelperAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnGoReturn HelperAfterShip Returns
- Return Sub-ReasonsReturnGoReturn HelperAfterShip Returns
- Return Reason Multi-Language SupportReturnGoReturn HelperAfterShip Returns
- Mandatory Comment and Photo UploadReturnGoReturn HelperAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnGoShopify/Shopify PlusReturn HelperAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnGoReturn HelperAfterShip Returns
- Exchange Order TrackingReturnGoReturn HelperAfterShip Returns
- IncentivesReturnGoReturn HelperAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnGoOffer warranty portalReturn HelperAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnGoReturn HelperAfterShip Returns
- Inventory Data SyncReturnGoReturn HelperAfterShip Returns
- Minimum Inventory ThresholdReturnGoReturn HelperAfterShip Returns
- Fulfillment Hold/ControlReturnGoReturn HelperAfterShip Returns
Return Resolutions
- Return ResolutionReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn HelperAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnGoReturn HelperAfterShip Returns
- Conditional ResolutionsReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturn HelperAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnGoReturn HelperAfterShip Returns
Eligibility Rules
- Return WindowReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturn HelperAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsReturn HelperAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnGoReturn HelperAfterShip Returns
- BlocklistReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeReturn HelperAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnGoReturn HelperAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnGoReturn HelperAfterShip Returns
- Remove Solution BrandingReturnGoReturn HelperAfterShip Returns
- Multi-Language EmailsReturnGoReturn HelperAfterShip Returns
- Internal Merchant NotificationsReturnGoReturn HelperAfterShip Returns
- Email Types (Returns Status)ReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedReturn HelperAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnGoReturn HelperAfterShip Returns
- Multi-Language SupportReturnGoMust Contact SupportReturn HelperAfterShip Returns
- Custom Domain with SSLReturnGoReturn HelperAfterShip Returns
- Google Analytics TrackingReturnGoReturn HelperAfterShip Returns
- Embedded ReturnsReturnGoReturn HelperAfterShip Returns
- Remove Solution Provider BrandingReturnGoReturn HelperAfterShip Returns
- Support Chat BoxReturnGoReturn HelperAfterShip Returns
Analytics
- Analytics DashboardReturnGoReturn HelperAfterShip Returns
- CSV Export/DownloadReturnGoReturn HelperAfterShip Returns
- Report EmailingReturnGoReturn HelperAfterShip Returns
- Analytics BenchmarkingReturnGoReturn HelperAfterShip Returns
- Reports TypesReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeReturn HelperAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnGoNo mention of fraud detectionReturn HelperAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnGo20Return HelperAfterShip Returns39
- eCommerce PlatformsReturnGoShopifyReturn HelperAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnGoReturn HelperAfterShip Returns
- Tech Partners & SolutionsReturnGo8 (Klaviyo, Gorgias, Zendesk)Return HelperAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnGoShipHero; ShipBobReturn HelperAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnGoReturn HelperAfterShip Returns
- Returns APIReturnGoReturn HelperAfterShip Returns
Data Security
- SOC2ReturnGoReturn HelperAfterShip Returns
- ISO27001ReturnGoReturn HelperAfterShip Returns
- GDPRReturnGoReturn HelperAfterShip Returns
Pricing Comparison
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year