Returnado vs. ZigZag
Take a look at this side-by-side comparison of Returnado, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnado
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Returnado
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Returnado
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Returnado
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Returnado
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnado
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnado
ZigZag
AfterShip Returns
Warranty
Data Security
Returnado
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnado
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Returnado, ZigZag, and AfterShip Returns Customers
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RidgeShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Returnado, ZigZag, and AfterShip Returns.
Returnado
ZigZag
AfterShip Returns
Returns Management
- Admin PortalReturnadoZigZagAfterShip Returns
- Admin portal - Multi-Language SupportReturnadoZigZagAfterShip Returns
- Return Request FilteringReturnadoZigZagAfterShip Returns
- RMA CSV ExportReturnadoZigZagAfterShip Returns
- Multi-Currency SupportReturnadoZigZagAfterShip Returns
- Return request or label expirationReturnadoZigZagAfterShip Returns
- Shopify Resolution TaggingReturnadoZigZagAfterShip Returns
- Edit RMAReturnadoZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnadoZigZagAfterShip Returns
- Return Sub-ReasonsReturnadoZigZagAfterShip Returns
- Return Reason Multi-Language SupportReturnadoZigZagAfterShip Returns
- Mandatory Comment and Photo UploadReturnadoZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnadoZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnadoZigZagAfterShip Returns
- Exchange Order TrackingReturnadoZigZagAfterShip Returns
- IncentivesReturnadoZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnadoZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnadoZigZagAfterShip Returns
- Inventory Data SyncReturnadoZigZagAfterShip Returns
- Minimum Inventory ThresholdReturnadoZigZagAfterShip Returns
- Fulfillment Hold/ControlReturnadoZigZagAfterShip Returns
Return Resolutions
- Return ResolutionReturnadoZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnadoZigZagAfterShip Returns
- Conditional ResolutionsReturnadoZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnadoZigZagAfterShip Returns
Eligibility Rules
- Return WindowReturnadoZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnadoZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnadoZigZagAfterShip Returns
- BlocklistReturnadoZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnadoZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnadoZigZagAfterShip Returns
- Remove Solution BrandingReturnadoZigZagAfterShip Returns
- Multi-Language EmailsReturnadoZigZagAfterShip Returns
- Internal Merchant NotificationsReturnadoZigZagAfterShip Returns
- Email Types (Returns Status)ReturnadoZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnadoZigZagAfterShip Returns
- Multi-Language SupportReturnadoZigZagAfterShip Returns
- Custom Domain with SSLReturnadoZigZagAfterShip Returns
- Google Analytics TrackingReturnadoZigZagAfterShip Returns
- Embedded ReturnsReturnadoZigZagAfterShip Returns
- Remove Solution Provider BrandingReturnadoZigZagAfterShip Returns
- Support Chat BoxReturnadoZigZagAfterShip Returns
Analytics
- Analytics DashboardReturnadoZigZagAfterShip Returns
- CSV Export/DownloadReturnadoZigZagAfterShip Returns
- Report EmailingReturnadoZigZagAfterShip Returns
- Analytics BenchmarkingReturnadoZigZagAfterShip Returns
- Reports TypesReturnadoZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnadoZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnadoZigZagAfterShip Returns39
- eCommerce PlatformsReturnadoZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnadoZigZagAfterShip Returns
- Tech Partners & SolutionsReturnadoZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnadoZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnadoZigZagAfterShip Returns
- Returns APIReturnadoZigZagAfterShip Returns
Data Security
- SOC2ReturnadoZigZagAfterShip Returns
- ISO27001ReturnadoZigZagAfterShip Returns
- GDPRReturnadoZigZagAfterShip Returns
Pricing Comparison
Returnado Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year