Return Rabbit vs. ZigZag
Take a look at this side-by-side comparison of Return Rabbit, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Rabbit
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Return Rabbit
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Return Rabbit
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Return Rabbit
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Return Rabbit
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Rabbit
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Rabbit
ZigZag
AfterShip Returns
Warranty
Data Security
Return Rabbit
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Rabbit
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Rabbit, ZigZag, and AfterShip Returns Customers
TalentlessShopify
Sendero Provisions Co.Shopify
Jouer CosmeticsShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Return Rabbit, ZigZag, and AfterShip Returns.
Return Rabbit
ZigZag
AfterShip Returns
Returns Management
- Admin PortalReturn RabbitZigZagAfterShip Returns
- Admin portal - Multi-Language SupportReturn RabbitZigZagAfterShip Returns
- Return Request FilteringReturn RabbitZigZagAfterShip Returns
- RMA CSV ExportReturn RabbitZigZagAfterShip Returns
- Multi-Currency SupportReturn RabbitZigZagAfterShip Returns
- Return request or label expirationReturn RabbitZigZagAfterShip Returns
- Shopify Resolution TaggingReturn RabbitZigZagAfterShip Returns
- Edit RMAReturn RabbitZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn RabbitZigZagAfterShip Returns
- Return Sub-ReasonsReturn RabbitZigZagAfterShip Returns
- Return Reason Multi-Language SupportReturn RabbitZigZagAfterShip Returns
- Mandatory Comment and Photo UploadReturn RabbitZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn RabbitZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn RabbitZigZagAfterShip Returns
- Exchange Order TrackingReturn RabbitZigZagAfterShip Returns
- IncentivesReturn RabbitZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn RabbitZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn RabbitZigZagAfterShip Returns
- Inventory Data SyncReturn RabbitZigZagAfterShip Returns
- Minimum Inventory ThresholdReturn RabbitZigZagAfterShip Returns
- Fulfillment Hold/ControlReturn RabbitZigZagAfterShip Returns
Return Resolutions
- Return ResolutionReturn RabbitZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn RabbitZigZagAfterShip Returns
- Conditional ResolutionsReturn RabbitZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn RabbitZigZagAfterShip Returns
Eligibility Rules
- Return WindowReturn RabbitZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn RabbitZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn RabbitZigZagAfterShip Returns
- BlocklistReturn RabbitZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn RabbitZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn RabbitZigZagAfterShip Returns
- Remove Solution BrandingReturn RabbitZigZagAfterShip Returns
- Multi-Language EmailsReturn RabbitZigZagAfterShip Returns
- Internal Merchant NotificationsReturn RabbitZigZagAfterShip Returns
- Email Types (Returns Status)Return RabbitZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn RabbitZigZagAfterShip Returns
- Multi-Language SupportReturn RabbitZigZagAfterShip Returns
- Custom Domain with SSLReturn RabbitZigZagAfterShip Returns
- Google Analytics TrackingReturn RabbitZigZagAfterShip Returns
- Embedded ReturnsReturn RabbitZigZagAfterShip Returns
- Remove Solution Provider BrandingReturn RabbitZigZagAfterShip Returns
- Support Chat BoxReturn RabbitZigZagAfterShip Returns
Analytics
- Analytics DashboardReturn RabbitZigZagAfterShip Returns
- CSV Export/DownloadReturn RabbitZigZagAfterShip Returns
- Report EmailingReturn RabbitZigZagAfterShip Returns
- Analytics BenchmarkingReturn RabbitZigZagAfterShip Returns
- Reports TypesReturn RabbitZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn RabbitZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn RabbitZigZagAfterShip Returns39
- eCommerce PlatformsReturn RabbitZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn RabbitZigZagAfterShip Returns
- Tech Partners & SolutionsReturn RabbitZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn RabbitZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn RabbitZigZagAfterShip Returns
- Returns APIReturn RabbitZigZagAfterShip Returns
Data Security
- SOC2Return RabbitZigZagAfterShip Returns
- ISO27001Return RabbitZigZagAfterShip Returns
- GDPRReturn RabbitZigZagAfterShip Returns
Pricing Comparison
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year