Return Rabbit vs. ShippyPro
Take a look at this side-by-side comparison of Return Rabbit, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Rabbit
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Return Rabbit
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Return Rabbit
0%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Return Rabbit
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Return Rabbit
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Rabbit
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Rabbit
ShippyPro
AfterShip Returns
Warranty
Data Security
Return Rabbit
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Rabbit
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Rabbit, ShippyPro, and AfterShip Returns Customers
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
P448®Shopify
KUURTHShopify
DragonflyShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of ShippyPro Customers
- Apparel (21-30 Customers)
- Home & Garden (11-20 Customers)
- Sports (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Return Rabbit, ShippyPro, and AfterShip Returns.
Return Rabbit
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalReturn RabbitShippyProAfterShip Returns
- Admin portal - Multi-Language SupportReturn RabbitShippyProAfterShip Returns
- Return Request FilteringReturn RabbitShippyProAfterShip Returns
- RMA CSV ExportReturn RabbitShippyProAfterShip Returns
- Multi-Currency SupportReturn RabbitShippyProAfterShip Returns
- Return request or label expirationReturn RabbitShippyProAfterShip Returns
- Shopify Resolution TaggingReturn RabbitShippyProAfterShip Returns
- Edit RMAReturn RabbitShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn RabbitShippyProAfterShip Returns
- Return Sub-ReasonsReturn RabbitShippyProAfterShip Returns
- Return Reason Multi-Language SupportReturn RabbitShippyProAfterShip Returns
- Mandatory Comment and Photo UploadReturn RabbitShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn RabbitShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn RabbitShippyProAfterShip Returns
- Exchange Order TrackingReturn RabbitShippyProAfterShip Returns
- IncentivesReturn RabbitShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn RabbitShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn RabbitShippyProAfterShip Returns
- Inventory Data SyncReturn RabbitShippyProAfterShip Returns
- Minimum Inventory ThresholdReturn RabbitShippyProAfterShip Returns
- Fulfillment Hold/ControlReturn RabbitShippyProAfterShip Returns
Return Resolutions
- Return ResolutionReturn RabbitShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn RabbitShippyProAfterShip Returns
- Conditional ResolutionsReturn RabbitShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn RabbitShippyProAfterShip Returns
Eligibility Rules
- Return WindowReturn RabbitShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn RabbitShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn RabbitShippyProAfterShip Returns
- BlocklistReturn RabbitShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn RabbitShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn RabbitShippyProAfterShip Returns
- Remove Solution BrandingReturn RabbitShippyProAfterShip Returns
- Multi-Language EmailsReturn RabbitShippyProAfterShip Returns
- Internal Merchant NotificationsReturn RabbitShippyProAfterShip Returns
- Email Types (Returns Status)Return RabbitShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn RabbitShippyProAfterShip Returns
- Multi-Language SupportReturn RabbitShippyProAfterShip Returns
- Custom Domain with SSLReturn RabbitShippyProAfterShip Returns
- Google Analytics TrackingReturn RabbitShippyProAfterShip Returns
- Embedded ReturnsReturn RabbitShippyProAfterShip Returns
- Remove Solution Provider BrandingReturn RabbitShippyProAfterShip Returns
- Support Chat BoxReturn RabbitShippyProAfterShip Returns
Analytics
- Analytics DashboardReturn RabbitShippyProAfterShip Returns
- CSV Export/DownloadReturn RabbitShippyProAfterShip Returns
- Report EmailingReturn RabbitShippyProAfterShip Returns
- Analytics BenchmarkingReturn RabbitShippyProAfterShip Returns
- Reports TypesReturn RabbitShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn RabbitShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn RabbitShippyProAfterShip Returns39
- eCommerce PlatformsReturn RabbitShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn RabbitShippyProAfterShip Returns
- Tech Partners & SolutionsReturn RabbitShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn RabbitShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn RabbitShippyProAfterShip Returns
- Returns APIReturn RabbitShippyProAfterShip Returns
Data Security
- SOC2Return RabbitShippyProAfterShip Returns
- ISO27001Return RabbitShippyProAfterShip Returns
- GDPRReturn RabbitShippyProAfterShip Returns
Pricing Comparison
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year