Return Rabbit vs. ReturnGO
Take a look at this side-by-side comparison of Return Rabbit, ReturnGO, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Rabbit
0%
ReturnGO
60%
AfterShip Returns
100%
Returns Management
Return Rabbit
0%
ReturnGO
62%
AfterShip Returns
87%
Exchange Management
Return Rabbit
0%
ReturnGO
50%
AfterShip Returns
100%
Return Resolutions
Return Rabbit
0%
ReturnGO
75%
AfterShip Returns
75%
eCommerce Platforms
Return Rabbit
ReturnGOShopify
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Rabbit
ReturnGO
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Rabbit
ReturnGO
Warranty
AfterShip Returns
Warranty
Data Security
Return Rabbit
ReturnGO
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Rabbit
ReturnGO
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
ReturnGo customers switched to AfterShip Returns say
Seamless Integration & Customizability
ReturnGo
4.0
"I do know they're working on a variety of these features but at this time, these are some of the features lacking:
-No ability to add brand assets on the track page
-No ability to blacklist active Shopify products from being shown in the Return/Exch portal
-No ability to directly integrate with carrier accounts
-Return Request timeouts for media issues which turn into return requests for review
-No ability to bulk edit RMAs that need to be reviewed"
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
ReturnGo
1.0
"NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one."
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Return Rabbit, ReturnGO, and AfterShip Returns Customers
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
Mythical StoreShopify
Soko GlamShopify
FeatureShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of ReturnGO Customers
- United States (501-1K Customers)
- Australia (201-300 Customers)
- United Kingdom (101-200 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of ReturnGO Customers
- Apparel (501-1K Customers)
- Sports (101-200 Customers)
- Beauty & Fitness (51-100 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of ReturnGO Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (31-50 Customers)
- $10.00M to $100.00M (101-200 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Return Rabbit, ReturnGo, and AfterShip Returns.
Return Rabbit
ReturnGo
AfterShip Returns
Returns Management
- Admin PortalReturn RabbitReturnGoAfterShip Returns
- Admin portal - Multi-Language SupportReturn RabbitReturnGoAfterShip Returns
- Return Request FilteringReturn RabbitReturnGoAfterShip Returns
- RMA CSV ExportReturn RabbitReturnGoAfterShip Returns
- Multi-Currency SupportReturn RabbitReturnGoAfterShip Returns
- Return request or label expirationReturn RabbitReturnGoAfterShip Returns
- Shopify Resolution TaggingReturn RabbitReturnGoAfterShip Returns
- Edit RMAReturn RabbitReturnGoAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn RabbitReturnGoAfterShip Returns
- Return Sub-ReasonsReturn RabbitReturnGoAfterShip Returns
- Return Reason Multi-Language SupportReturn RabbitReturnGoAfterShip Returns
- Mandatory Comment and Photo UploadReturn RabbitReturnGoAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn RabbitReturnGoShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn RabbitReturnGoAfterShip Returns
- Exchange Order TrackingReturn RabbitReturnGoAfterShip Returns
- IncentivesReturn RabbitReturnGoAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn RabbitReturnGoOffer warranty portalAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn RabbitReturnGoAfterShip Returns
- Inventory Data SyncReturn RabbitReturnGoAfterShip Returns
- Minimum Inventory ThresholdReturn RabbitReturnGoAfterShip Returns
- Fulfillment Hold/ControlReturn RabbitReturnGoAfterShip Returns
Return Resolutions
- Return ResolutionReturn RabbitReturnGoRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn RabbitReturnGoAfterShip Returns
- Conditional ResolutionsReturn RabbitReturnGoStackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn RabbitReturnGoAfterShip Returns
Eligibility Rules
- Return WindowReturn RabbitReturnGoFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn RabbitReturnGoLimit to One Request per Order; Limit to One SKU per Request; Discounted Items; Bundle & Partial ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn RabbitReturnGoAfterShip Returns
- BlocklistReturn RabbitReturnGoOrder Tag; Product Type; Product Tag; Customer Return Count; SKU; Discount CodeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn RabbitReturnGoAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn RabbitReturnGoAfterShip Returns
- Remove Solution BrandingReturn RabbitReturnGoAfterShip Returns
- Multi-Language EmailsReturn RabbitReturnGoAfterShip Returns
- Internal Merchant NotificationsReturn RabbitReturnGoAfterShip Returns
- Email Types (Returns Status)Return RabbitReturnGoReturn Request Received / Approved / Rejected; Exchange Charge Reminder; Items ReturnedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn RabbitReturnGoAfterShip Returns
- Multi-Language SupportReturn RabbitReturnGoMust Contact SupportAfterShip Returns
- Custom Domain with SSLReturn RabbitReturnGoAfterShip Returns
- Google Analytics TrackingReturn RabbitReturnGoAfterShip Returns
- Embedded ReturnsReturn RabbitReturnGoAfterShip Returns
- Remove Solution Provider BrandingReturn RabbitReturnGoAfterShip Returns
- Support Chat BoxReturn RabbitReturnGoAfterShip Returns
Analytics
- Analytics DashboardReturn RabbitReturnGoAfterShip Returns
- CSV Export/DownloadReturn RabbitReturnGoAfterShip Returns
- Report EmailingReturn RabbitReturnGoAfterShip Returns
- Analytics BenchmarkingReturn RabbitReturnGoAfterShip Returns
- Reports TypesReturn RabbitReturnGoRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Logistics Costs; Return Methods; Resolution TimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn RabbitReturnGoNo mention of fraud detectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn RabbitReturnGo20AfterShip Returns39
- eCommerce PlatformsReturn RabbitReturnGoShopifyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn RabbitReturnGoAfterShip Returns
- Tech Partners & SolutionsReturn RabbitReturnGo8 (Klaviyo, Gorgias, Zendesk)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn RabbitReturnGoShipHero; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn RabbitReturnGoAfterShip Returns
- Returns APIReturn RabbitReturnGoAfterShip Returns
Data Security
- SOC2Return RabbitReturnGoAfterShip Returns
- ISO27001Return RabbitReturnGoAfterShip Returns
- GDPRReturn RabbitReturnGoAfterShip Returns
Pricing Comparison
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
ReturnGo Pricing
Premium$121/monthUp to 2,000 annual returns
Pro$297/monthUp to 5,000 annual returns
EnterpriseCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year