Return Rabbit vs. Metapack Returns
Take a look at this side-by-side comparison of Return Rabbit, Metapack Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Return Rabbit
0%
Metapack Returns
0%
AfterShip Returns
100%
Returns Management
Return Rabbit
0%
Metapack Returns
0%
AfterShip Returns
87%
Exchange Management
Return Rabbit
0%
Metapack Returns
0%
AfterShip Returns
100%
Return Resolutions
Return Rabbit
0%
Metapack Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Return Rabbit
Metapack Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Rabbit
Metapack Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Rabbit
Metapack Returns
AfterShip Returns
Warranty
Data Security
Return Rabbit
Metapack Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Rabbit
Metapack Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Rabbit, Metapack Returns, and AfterShip Returns Customers
TalentlessShopify
Sendero Provisions Co.Shopify
Jouer CosmeticsShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Return Rabbit, Metapack Returns, and AfterShip Returns.
Return Rabbit
Metapack Returns
AfterShip Returns
Returns Management
- Admin PortalReturn RabbitMetapack ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportReturn RabbitMetapack ReturnsAfterShip Returns
- Return Request FilteringReturn RabbitMetapack ReturnsAfterShip Returns
- RMA CSV ExportReturn RabbitMetapack ReturnsAfterShip Returns
- Multi-Currency SupportReturn RabbitMetapack ReturnsAfterShip Returns
- Return request or label expirationReturn RabbitMetapack ReturnsAfterShip Returns
- Shopify Resolution TaggingReturn RabbitMetapack ReturnsAfterShip Returns
- Edit RMAReturn RabbitMetapack ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn RabbitMetapack ReturnsAfterShip Returns
- Return Sub-ReasonsReturn RabbitMetapack ReturnsAfterShip Returns
- Return Reason Multi-Language SupportReturn RabbitMetapack ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadReturn RabbitMetapack ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn RabbitMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn RabbitMetapack ReturnsAfterShip Returns
- Exchange Order TrackingReturn RabbitMetapack ReturnsAfterShip Returns
- IncentivesReturn RabbitMetapack ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn RabbitMetapack ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn RabbitMetapack ReturnsAfterShip Returns
- Inventory Data SyncReturn RabbitMetapack ReturnsAfterShip Returns
- Minimum Inventory ThresholdReturn RabbitMetapack ReturnsAfterShip Returns
- Fulfillment Hold/ControlReturn RabbitMetapack ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionReturn RabbitMetapack ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn RabbitMetapack ReturnsAfterShip Returns
- Conditional ResolutionsReturn RabbitMetapack ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn RabbitMetapack ReturnsAfterShip Returns
Eligibility Rules
- Return WindowReturn RabbitMetapack ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn RabbitMetapack ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn RabbitMetapack ReturnsAfterShip Returns
- BlocklistReturn RabbitMetapack ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn RabbitMetapack ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn RabbitMetapack ReturnsAfterShip Returns
- Remove Solution BrandingReturn RabbitMetapack ReturnsAfterShip Returns
- Multi-Language EmailsReturn RabbitMetapack ReturnsAfterShip Returns
- Internal Merchant NotificationsReturn RabbitMetapack ReturnsAfterShip Returns
- Email Types (Returns Status)Return RabbitMetapack ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn RabbitMetapack ReturnsAfterShip Returns
- Multi-Language SupportReturn RabbitMetapack ReturnsAfterShip Returns
- Custom Domain with SSLReturn RabbitMetapack ReturnsAfterShip Returns
- Google Analytics TrackingReturn RabbitMetapack ReturnsAfterShip Returns
- Embedded ReturnsReturn RabbitMetapack ReturnsAfterShip Returns
- Remove Solution Provider BrandingReturn RabbitMetapack ReturnsAfterShip Returns
- Support Chat BoxReturn RabbitMetapack ReturnsAfterShip Returns
Analytics
- Analytics DashboardReturn RabbitMetapack ReturnsAfterShip Returns
- CSV Export/DownloadReturn RabbitMetapack ReturnsAfterShip Returns
- Report EmailingReturn RabbitMetapack ReturnsAfterShip Returns
- Analytics BenchmarkingReturn RabbitMetapack ReturnsAfterShip Returns
- Reports TypesReturn RabbitMetapack ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn RabbitMetapack ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn RabbitMetapack ReturnsAfterShip Returns39
- eCommerce PlatformsReturn RabbitMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn RabbitMetapack ReturnsAfterShip Returns
- Tech Partners & SolutionsReturn RabbitMetapack ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn RabbitMetapack ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn RabbitMetapack ReturnsAfterShip Returns
- Returns APIReturn RabbitMetapack ReturnsAfterShip Returns
Data Security
- SOC2Return RabbitMetapack ReturnsAfterShip Returns
- ISO27001Return RabbitMetapack ReturnsAfterShip Returns
- GDPRReturn RabbitMetapack ReturnsAfterShip Returns
Pricing Comparison
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year