Return Rabbit vs. AfterShip Returns
Take a look at this side-by-side comparison of Return Rabbit and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Rabbit
AfterShip Returns
Warranty
Data Security
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Rabbit and AfterShip Returns Customers
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features between Return Rabbit and AfterShip Returns.
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportReturn RabbitAfterShip Returns
- Return Request FilteringReturn RabbitAfterShip Returns
- RMA CSV ExportReturn RabbitAfterShip Returns
- Multi-Currency SupportReturn RabbitAfterShip Returns
- Return request or label expirationReturn RabbitAfterShip Returns
- Shopify Resolution TaggingReturn RabbitAfterShip Returns
- Edit RMAReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn RabbitAfterShip Returns
- Return Sub-ReasonsReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn RabbitAfterShip Returns
- Exchange Order TrackingReturn RabbitAfterShip Returns
- IncentivesReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn RabbitAfterShip Returns
- Inventory Data SyncReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn RabbitAfterShip Returns
- Conditional ResolutionsReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn RabbitAfterShip Returns
- BlocklistReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn RabbitAfterShip Returns
- Remove Solution BrandingReturn RabbitAfterShip Returns
- Multi-Language EmailsReturn RabbitAfterShip Returns
- Internal Merchant NotificationsReturn RabbitAfterShip Returns
- Email Types (Returns Status)Return RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn RabbitAfterShip Returns
- Multi-Language SupportReturn RabbitAfterShip Returns
- Custom Domain with SSLReturn RabbitAfterShip Returns
- Google Analytics TrackingReturn RabbitAfterShip Returns
- Embedded ReturnsReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingReturn RabbitAfterShip Returns
- Support Chat BoxReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardReturn RabbitAfterShip Returns
- CSV Export/DownloadReturn RabbitAfterShip Returns
- Report EmailingReturn RabbitAfterShip Returns
- Analytics BenchmarkingReturn RabbitAfterShip Returns
- Reports TypesReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn RabbitAfterShip Returns39
- eCommerce PlatformsReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn RabbitAfterShip Returns
- Tech Partners & SolutionsReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn RabbitAfterShip Returns
- Returns APIReturn RabbitAfterShip Returns
Data Security
- SOC2Return RabbitAfterShip Returns
- ISO27001Return RabbitAfterShip Returns
- GDPRReturn RabbitAfterShip Returns
Pricing Comparison
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year