Return Prime vs. WeSupply Returns
Take a look at this side-by-side comparison of Return Prime, WeSupply Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Return Prime
0%
WeSupply Returns
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
WeSupply Returns
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
WeSupply Returns
50%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
WeSupply Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
WeSupply Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
WeSupply Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
WeSupply Returns
Warranty
AfterShip Returns
Warranty
Data Security
Return Prime
WeSupply Returns
SOC2
GDPR
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
WeSupply Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Return Prime, WeSupply, and AfterShip Returns.
Return Prime
WeSupply
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeWeSupplyAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeWeSupplyAfterShip Returns
- Return Request FilteringReturn PrimeWeSupplyAfterShip Returns
- RMA CSV ExportReturn PrimeWeSupplyAfterShip Returns
- Multi-Currency SupportReturn PrimeWeSupplyAfterShip Returns
- Return request or label expirationReturn PrimeWeSupplyAfterShip Returns
- Shopify Resolution TaggingReturn PrimeWeSupplyAfterShip Returns
- Edit RMAReturn PrimeWeSupplyAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeWeSupplyAfterShip Returns
- Return Sub-ReasonsReturn PrimeWeSupplyAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeWeSupplyAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeWeSupplyAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeWeSupplyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeWeSupplyAfterShip Returns
- Exchange Order TrackingReturn PrimeWeSupplyAfterShip Returns
- IncentivesReturn PrimeWeSupplyInstant store credit; Coupon code; Gift cardAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeWeSupplyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeWeSupplyAfterShip Returns
- Inventory Data SyncReturn PrimeWeSupplyAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeWeSupplyAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeWeSupplyAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeWeSupplyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeWeSupplyAfterShip Returns
- Conditional ResolutionsReturn PrimeWeSupplyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeWeSupplyAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeWeSupplyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeWeSupplyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeWeSupplyAfterShip Returns
- BlocklistReturn PrimeWeSupplyCustomer;AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeWeSupplyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeWeSupplyAfterShip Returns
- Remove Solution BrandingReturn PrimeWeSupplyAfterShip Returns
- Multi-Language EmailsReturn PrimeWeSupplyAfterShip Returns
- Internal Merchant NotificationsReturn PrimeWeSupplyAfterShip Returns
- Email Types (Returns Status)Return PrimeWeSupplyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeWeSupplyAfterShip Returns
- Multi-Language SupportReturn PrimeWeSupplyAfterShip Returns
- Custom Domain with SSLReturn PrimeWeSupplyAfterShip Returns
- Google Analytics TrackingReturn PrimeWeSupplyAfterShip Returns
- Embedded ReturnsReturn PrimeWeSupplyAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeWeSupplyAfterShip Returns
- Support Chat BoxReturn PrimeWeSupplyAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeWeSupplyAfterShip Returns
- CSV Export/DownloadReturn PrimeWeSupplyAfterShip Returns
- Report EmailingReturn PrimeWeSupplyAfterShip Returns
- Analytics BenchmarkingReturn PrimeWeSupplyAfterShip Returns
- Reports TypesReturn PrimeWeSupplyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeWeSupplyBlock list customer group enabled; Automatically detect return policy abusers; Easily configure the how to detect abusers and what the outcome will be; Avoid refunds on non-returnable itemsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeWeSupply1000+ (including tracking)AfterShip Returns39
- eCommerce PlatformsReturn PrimeWeSupplyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeWeSupplyAfterShip Returns
- Tech Partners & SolutionsReturn PrimeWeSupplyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeWeSupplyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeWeSupplyAfterShip Returns
- Returns APIReturn PrimeWeSupplyAfterShip Returns
Data Security
- SOC2Return PrimeWeSupplyAfterShip Returns
- ISO27001Return PrimeWeSupplyAfterShip Returns
- GDPRReturn PrimeWeSupplyAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
WeSupply Pricing
Growth$40/month100 returns per month
Advanced$100/month200 returns per month
Enterprise$800/month1000 returns per month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year