Return Prime vs. Synctrack Returns and Exchanges (Returns Drive)
Take a look at this side-by-side comparison of Return Prime, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Return Prime
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Synctrack Returns and Exchanges (Returns Drive)
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Warranty
Data Security
Return Prime
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns Customers
Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (301-500 Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, Synctrack Returns and Exchanges (Returns Drive) , and AfterShip Returns.
Return Prime
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Request FilteringReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- RMA CSV ExportReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Currency SupportReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return request or label expirationReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Shopify Resolution TaggingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Edit RMAReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Sub-ReasonsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Exchange Order TrackingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- IncentivesReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Inventory Data SyncReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Minimum Inventory ThresholdReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Fulfillment Hold/ControlReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Conditional ResolutionsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- BlocklistReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution BrandingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language EmailsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Internal Merchant NotificationsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Email Types (Returns Status)Return PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language SupportReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Custom Domain with SSLReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Google Analytics TrackingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Embedded ReturnsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution Provider BrandingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Support Chat BoxReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Analytics
- Analytics DashboardReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- CSV Export/DownloadReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Report EmailingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Analytics BenchmarkingReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Reports TypesReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns39
- eCommerce PlatformsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Tech Partners & SolutionsReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Returns APIReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Data Security
- SOC2Return PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- ISO27001Return PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- GDPRReturn PrimeSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Synctrack Returns and Exchanges (Returns Drive) Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year