Return Prime vs. Returnly
Take a look at this side-by-side comparison of Return Prime, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Prime
0%
Returnly
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Returnly
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Returnly
AfterShip Returns
Warranty
Data Security
Return Prime
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Return Prime, Returnly, and AfterShip Returns.
Return Prime
Returnly
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeReturnlyAfterShip Returns
- Return Request FilteringReturn PrimeReturnlyAfterShip Returns
- RMA CSV ExportReturn PrimeReturnlyAfterShip Returns
- Multi-Currency SupportReturn PrimeReturnlyAfterShip Returns
- Return request or label expirationReturn PrimeReturnlyAfterShip Returns
- Shopify Resolution TaggingReturn PrimeReturnlyAfterShip Returns
- Edit RMAReturn PrimeReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeReturnlyAfterShip Returns
- Return Sub-ReasonsReturn PrimeReturnlyAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeReturnlyAfterShip Returns
- Exchange Order TrackingReturn PrimeReturnlyAfterShip Returns
- IncentivesReturn PrimeReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeReturnlyAfterShip Returns
- Inventory Data SyncReturn PrimeReturnlyAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeReturnlyAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeReturnlyAfterShip Returns
- Conditional ResolutionsReturn PrimeReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeReturnlyAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeReturnlyAfterShip Returns
- BlocklistReturn PrimeReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeReturnlyAfterShip Returns
- Remove Solution BrandingReturn PrimeReturnlyAfterShip Returns
- Multi-Language EmailsReturn PrimeReturnlyAfterShip Returns
- Internal Merchant NotificationsReturn PrimeReturnlyAfterShip Returns
- Email Types (Returns Status)Return PrimeReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeReturnlyAfterShip Returns
- Multi-Language SupportReturn PrimeReturnlyAfterShip Returns
- Custom Domain with SSLReturn PrimeReturnlyAfterShip Returns
- Google Analytics TrackingReturn PrimeReturnlyAfterShip Returns
- Embedded ReturnsReturn PrimeReturnlyAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeReturnlyAfterShip Returns
- Support Chat BoxReturn PrimeReturnlyAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeReturnlyAfterShip Returns
- CSV Export/DownloadReturn PrimeReturnlyAfterShip Returns
- Report EmailingReturn PrimeReturnlyAfterShip Returns
- Analytics BenchmarkingReturn PrimeReturnlyAfterShip Returns
- Reports TypesReturn PrimeReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeReturnlyAfterShip Returns39
- eCommerce PlatformsReturn PrimeReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeReturnlyAfterShip Returns
- Tech Partners & SolutionsReturn PrimeReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeReturnlyAfterShip Returns
- Returns APIReturn PrimeReturnlyAfterShip Returns
Data Security
- SOC2Return PrimeReturnlyAfterShip Returns
- ISO27001Return PrimeReturnlyAfterShip Returns
- GDPRReturn PrimeReturnlyAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year