Return Prime vs. Return Magic
Take a look at this side-by-side comparison of Return Prime, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Prime
0%
Return Magic
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Return Magic
AfterShip Returns
Warranty
Data Security
Return Prime
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, Return Magic, and AfterShip Returns Customers
T&C Surf DesignsShopify
Tifosi OpticsShopify
knyamed.comShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (501-1K Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, Return Magic, and AfterShip Returns.
Return Prime
Return Magic
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeReturn MagicAfterShip Returns
- Return Request FilteringReturn PrimeReturn MagicAfterShip Returns
- RMA CSV ExportReturn PrimeReturn MagicAfterShip Returns
- Multi-Currency SupportReturn PrimeReturn MagicAfterShip Returns
- Return request or label expirationReturn PrimeReturn MagicAfterShip Returns
- Shopify Resolution TaggingReturn PrimeReturn MagicAfterShip Returns
- Edit RMAReturn PrimeReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeReturn MagicAfterShip Returns
- Return Sub-ReasonsReturn PrimeReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeReturn MagicAfterShip Returns
- Exchange Order TrackingReturn PrimeReturn MagicAfterShip Returns
- IncentivesReturn PrimeReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeReturn MagicAfterShip Returns
- Inventory Data SyncReturn PrimeReturn MagicAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeReturn MagicAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeReturn MagicAfterShip Returns
- Conditional ResolutionsReturn PrimeReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeReturn MagicAfterShip Returns
- BlocklistReturn PrimeReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeReturn MagicAfterShip Returns
- Remove Solution BrandingReturn PrimeReturn MagicAfterShip Returns
- Multi-Language EmailsReturn PrimeReturn MagicAfterShip Returns
- Internal Merchant NotificationsReturn PrimeReturn MagicAfterShip Returns
- Email Types (Returns Status)Return PrimeReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeReturn MagicAfterShip Returns
- Multi-Language SupportReturn PrimeReturn MagicAfterShip Returns
- Custom Domain with SSLReturn PrimeReturn MagicAfterShip Returns
- Google Analytics TrackingReturn PrimeReturn MagicAfterShip Returns
- Embedded ReturnsReturn PrimeReturn MagicAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeReturn MagicAfterShip Returns
- Support Chat BoxReturn PrimeReturn MagicAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeReturn MagicAfterShip Returns
- CSV Export/DownloadReturn PrimeReturn MagicAfterShip Returns
- Report EmailingReturn PrimeReturn MagicAfterShip Returns
- Analytics BenchmarkingReturn PrimeReturn MagicAfterShip Returns
- Reports TypesReturn PrimeReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeReturn MagicAfterShip Returns39
- eCommerce PlatformsReturn PrimeReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeReturn MagicAfterShip Returns
- Tech Partners & SolutionsReturn PrimeReturn MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeReturn MagicAfterShip Returns
- Returns APIReturn PrimeReturn MagicAfterShip Returns
Data Security
- SOC2Return PrimeReturn MagicAfterShip Returns
- ISO27001Return PrimeReturn MagicAfterShip Returns
- GDPRReturn PrimeReturn MagicAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year