Return Prime vs. Return Helper
Take a look at this side-by-side comparison of Return Prime, Return Helper, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Prime
0%
Return Helper
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Return Helper
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Return Helper
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Return Helper
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Return Helper
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Return Helper
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Return Helper
AfterShip Returns
Warranty
Data Security
Return Prime
Return Helper
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Return Helper
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, Return Helper, and AfterShip Returns Customers
Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (501-1K Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, Return Helper, and AfterShip Returns.
Return Prime
Return Helper
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeReturn HelperAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeReturn HelperAfterShip Returns
- Return Request FilteringReturn PrimeReturn HelperAfterShip Returns
- RMA CSV ExportReturn PrimeReturn HelperAfterShip Returns
- Multi-Currency SupportReturn PrimeReturn HelperAfterShip Returns
- Return request or label expirationReturn PrimeReturn HelperAfterShip Returns
- Shopify Resolution TaggingReturn PrimeReturn HelperAfterShip Returns
- Edit RMAReturn PrimeReturn HelperAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeReturn HelperAfterShip Returns
- Return Sub-ReasonsReturn PrimeReturn HelperAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeReturn HelperAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeReturn HelperAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeReturn HelperAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeReturn HelperAfterShip Returns
- Exchange Order TrackingReturn PrimeReturn HelperAfterShip Returns
- IncentivesReturn PrimeReturn HelperAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeReturn HelperAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeReturn HelperAfterShip Returns
- Inventory Data SyncReturn PrimeReturn HelperAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeReturn HelperAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeReturn HelperAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeReturn HelperAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeReturn HelperAfterShip Returns
- Conditional ResolutionsReturn PrimeReturn HelperAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeReturn HelperAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeReturn HelperAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeReturn HelperAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeReturn HelperAfterShip Returns
- BlocklistReturn PrimeReturn HelperAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeReturn HelperAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeReturn HelperAfterShip Returns
- Remove Solution BrandingReturn PrimeReturn HelperAfterShip Returns
- Multi-Language EmailsReturn PrimeReturn HelperAfterShip Returns
- Internal Merchant NotificationsReturn PrimeReturn HelperAfterShip Returns
- Email Types (Returns Status)Return PrimeReturn HelperAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeReturn HelperAfterShip Returns
- Multi-Language SupportReturn PrimeReturn HelperAfterShip Returns
- Custom Domain with SSLReturn PrimeReturn HelperAfterShip Returns
- Google Analytics TrackingReturn PrimeReturn HelperAfterShip Returns
- Embedded ReturnsReturn PrimeReturn HelperAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeReturn HelperAfterShip Returns
- Support Chat BoxReturn PrimeReturn HelperAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeReturn HelperAfterShip Returns
- CSV Export/DownloadReturn PrimeReturn HelperAfterShip Returns
- Report EmailingReturn PrimeReturn HelperAfterShip Returns
- Analytics BenchmarkingReturn PrimeReturn HelperAfterShip Returns
- Reports TypesReturn PrimeReturn HelperAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeReturn HelperAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeReturn HelperAfterShip Returns39
- eCommerce PlatformsReturn PrimeReturn HelperAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeReturn HelperAfterShip Returns
- Tech Partners & SolutionsReturn PrimeReturn HelperAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeReturn HelperAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeReturn HelperAfterShip Returns
- Returns APIReturn PrimeReturn HelperAfterShip Returns
Data Security
- SOC2Return PrimeReturn HelperAfterShip Returns
- ISO27001Return PrimeReturn HelperAfterShip Returns
- GDPRReturn PrimeReturn HelperAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year