Return Prime vs. Refundid
Take a look at this side-by-side comparison of Return Prime, Refundid, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Prime
0%
Refundid
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Refundid
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Refundid
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Refundid
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Refundid
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Refundid
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Refundid
AfterShip Returns
Warranty
Data Security
Return Prime
Refundid
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Refundid
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, Refundid, and AfterShip Returns Customers
Miss CircleShopify
Tifosi OpticsShopify
Watches.comShopify
DISSHShopify
Billy JShopify
AMR Hair & BeautyShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (501-1K Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
Top 3 Regions of Refundid Customers
- Australia (51-100 Customers)
- United States (1-10 Customers)
- New Zealand (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
Top 3 Categories of Refundid Customers
- Apparel (51-100 Customers)
- Sports (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
Top 3 Monthly Sales Distributed of Refundid Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, Refundid, and AfterShip Returns.
Return Prime
Refundid
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeRefundidAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeRefundidAfterShip Returns
- Return Request FilteringReturn PrimeRefundidAfterShip Returns
- RMA CSV ExportReturn PrimeRefundidAfterShip Returns
- Multi-Currency SupportReturn PrimeRefundidAfterShip Returns
- Return request or label expirationReturn PrimeRefundidAfterShip Returns
- Shopify Resolution TaggingReturn PrimeRefundidAfterShip Returns
- Edit RMAReturn PrimeRefundidAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeRefundidAfterShip Returns
- Return Sub-ReasonsReturn PrimeRefundidAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeRefundidAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeRefundidAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeRefundidAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeRefundidAfterShip Returns
- Exchange Order TrackingReturn PrimeRefundidAfterShip Returns
- IncentivesReturn PrimeRefundidAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeRefundidAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeRefundidAfterShip Returns
- Inventory Data SyncReturn PrimeRefundidAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeRefundidAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeRefundidAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeRefundidAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeRefundidAfterShip Returns
- Conditional ResolutionsReturn PrimeRefundidAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeRefundidAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeRefundidAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeRefundidAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeRefundidAfterShip Returns
- BlocklistReturn PrimeRefundidAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeRefundidAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeRefundidAfterShip Returns
- Remove Solution BrandingReturn PrimeRefundidAfterShip Returns
- Multi-Language EmailsReturn PrimeRefundidAfterShip Returns
- Internal Merchant NotificationsReturn PrimeRefundidAfterShip Returns
- Email Types (Returns Status)Return PrimeRefundidAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeRefundidAfterShip Returns
- Multi-Language SupportReturn PrimeRefundidAfterShip Returns
- Custom Domain with SSLReturn PrimeRefundidAfterShip Returns
- Google Analytics TrackingReturn PrimeRefundidAfterShip Returns
- Embedded ReturnsReturn PrimeRefundidAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeRefundidAfterShip Returns
- Support Chat BoxReturn PrimeRefundidAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeRefundidAfterShip Returns
- CSV Export/DownloadReturn PrimeRefundidAfterShip Returns
- Report EmailingReturn PrimeRefundidAfterShip Returns
- Analytics BenchmarkingReturn PrimeRefundidAfterShip Returns
- Reports TypesReturn PrimeRefundidAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeRefundidAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeRefundidAfterShip Returns39
- eCommerce PlatformsReturn PrimeRefundidAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeRefundidAfterShip Returns
- Tech Partners & SolutionsReturn PrimeRefundidAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeRefundidAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeRefundidAfterShip Returns
- Returns APIReturn PrimeRefundidAfterShip Returns
Data Security
- SOC2Return PrimeRefundidAfterShip Returns
- ISO27001Return PrimeRefundidAfterShip Returns
- GDPRReturn PrimeRefundidAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Refundid Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year