Return Prime vs. Metapack Returns
Take a look at this side-by-side comparison of Return Prime, Metapack Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Return Prime
0%
Metapack Returns
0%
AfterShip Returns
100%
Returns Management
Return Prime
0%
Metapack Returns
0%
AfterShip Returns
87%
Exchange Management
Return Prime
0%
Metapack Returns
0%
AfterShip Returns
100%
Return Resolutions
Return Prime
0%
Metapack Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Return Prime
Metapack Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Prime
Metapack Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Prime
Metapack Returns
AfterShip Returns
Warranty
Data Security
Return Prime
Metapack Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Prime
Metapack Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Prime, Metapack Returns, and AfterShip Returns Customers
T&C Surf DesignsShopify
Tifosi OpticsShopify
knyamed.comShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Return Prime Customers
- India (501-1K Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Return Prime, Metapack Returns, and AfterShip Returns.
Return Prime
Metapack Returns
AfterShip Returns
Returns Management
- Admin PortalReturn PrimeMetapack ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportReturn PrimeMetapack ReturnsAfterShip Returns
- Return Request FilteringReturn PrimeMetapack ReturnsAfterShip Returns
- RMA CSV ExportReturn PrimeMetapack ReturnsAfterShip Returns
- Multi-Currency SupportReturn PrimeMetapack ReturnsAfterShip Returns
- Return request or label expirationReturn PrimeMetapack ReturnsAfterShip Returns
- Shopify Resolution TaggingReturn PrimeMetapack ReturnsAfterShip Returns
- Edit RMAReturn PrimeMetapack ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn PrimeMetapack ReturnsAfterShip Returns
- Return Sub-ReasonsReturn PrimeMetapack ReturnsAfterShip Returns
- Return Reason Multi-Language SupportReturn PrimeMetapack ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadReturn PrimeMetapack ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn PrimeMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn PrimeMetapack ReturnsAfterShip Returns
- Exchange Order TrackingReturn PrimeMetapack ReturnsAfterShip Returns
- IncentivesReturn PrimeMetapack ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn PrimeMetapack ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn PrimeMetapack ReturnsAfterShip Returns
- Inventory Data SyncReturn PrimeMetapack ReturnsAfterShip Returns
- Minimum Inventory ThresholdReturn PrimeMetapack ReturnsAfterShip Returns
- Fulfillment Hold/ControlReturn PrimeMetapack ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionReturn PrimeMetapack ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn PrimeMetapack ReturnsAfterShip Returns
- Conditional ResolutionsReturn PrimeMetapack ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn PrimeMetapack ReturnsAfterShip Returns
Eligibility Rules
- Return WindowReturn PrimeMetapack ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn PrimeMetapack ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn PrimeMetapack ReturnsAfterShip Returns
- BlocklistReturn PrimeMetapack ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn PrimeMetapack ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn PrimeMetapack ReturnsAfterShip Returns
- Remove Solution BrandingReturn PrimeMetapack ReturnsAfterShip Returns
- Multi-Language EmailsReturn PrimeMetapack ReturnsAfterShip Returns
- Internal Merchant NotificationsReturn PrimeMetapack ReturnsAfterShip Returns
- Email Types (Returns Status)Return PrimeMetapack ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn PrimeMetapack ReturnsAfterShip Returns
- Multi-Language SupportReturn PrimeMetapack ReturnsAfterShip Returns
- Custom Domain with SSLReturn PrimeMetapack ReturnsAfterShip Returns
- Google Analytics TrackingReturn PrimeMetapack ReturnsAfterShip Returns
- Embedded ReturnsReturn PrimeMetapack ReturnsAfterShip Returns
- Remove Solution Provider BrandingReturn PrimeMetapack ReturnsAfterShip Returns
- Support Chat BoxReturn PrimeMetapack ReturnsAfterShip Returns
Analytics
- Analytics DashboardReturn PrimeMetapack ReturnsAfterShip Returns
- CSV Export/DownloadReturn PrimeMetapack ReturnsAfterShip Returns
- Report EmailingReturn PrimeMetapack ReturnsAfterShip Returns
- Analytics BenchmarkingReturn PrimeMetapack ReturnsAfterShip Returns
- Reports TypesReturn PrimeMetapack ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn PrimeMetapack ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn PrimeMetapack ReturnsAfterShip Returns39
- eCommerce PlatformsReturn PrimeMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn PrimeMetapack ReturnsAfterShip Returns
- Tech Partners & SolutionsReturn PrimeMetapack ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn PrimeMetapack ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn PrimeMetapack ReturnsAfterShip Returns
- Returns APIReturn PrimeMetapack ReturnsAfterShip Returns
Data Security
- SOC2Return PrimeMetapack ReturnsAfterShip Returns
- ISO27001Return PrimeMetapack ReturnsAfterShip Returns
- GDPRReturn PrimeMetapack ReturnsAfterShip Returns
Pricing Comparison
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year