Return Magic vs. Shoprunner
Take a look at this side-by-side comparison of Return Magic, Shoprunner, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Magic
0%
Shoprunner
0%
AfterShip Returns
100%
Returns Management
Return Magic
0%
Shoprunner
0%
AfterShip Returns
87%
Exchange Management
Return Magic
0%
Shoprunner
0%
AfterShip Returns
100%
Return Resolutions
Return Magic
0%
Shoprunner
0%
AfterShip Returns
75%
eCommerce Platforms
Return Magic
Shoprunner
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Magic
Shoprunner
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Magic
Shoprunner
AfterShip Returns
Warranty
Data Security
Return Magic
Shoprunner
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Magic
Shoprunner
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
Get started free
"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Return Magic, Shoprunner, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.Little Words ProjectShopify
Charlotte's WebShopify
NARS CosmeticsSalesforce Commerce Cloud
HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among Return Magic, Shoprunner, and AfterShip Returns.
Return Magic
Shoprunner
AfterShip Returns
Returns Management
- Admin PortalReturn MagicShoprunnerAfterShip Returns
- Admin portal - Multi-Language SupportReturn MagicShoprunnerAfterShip Returns
- Return Request FilteringReturn MagicShoprunnerAfterShip Returns
- RMA CSV ExportReturn MagicShoprunnerAfterShip Returns
- Multi-Currency SupportReturn MagicShoprunnerAfterShip Returns
- Return request or label expirationReturn MagicShoprunnerAfterShip Returns
- Shopify Resolution TaggingReturn MagicShoprunnerAfterShip Returns
- Edit RMAReturn MagicShoprunnerAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn MagicShoprunnerAfterShip Returns
- Return Sub-ReasonsReturn MagicShoprunnerAfterShip Returns
- Return Reason Multi-Language SupportReturn MagicShoprunnerAfterShip Returns
- Mandatory Comment and Photo UploadReturn MagicShoprunnerAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn MagicShoprunnerAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn MagicShoprunnerAfterShip Returns
- Exchange Order TrackingReturn MagicShoprunnerAfterShip Returns
- IncentivesReturn MagicShoprunnerAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn MagicShoprunnerAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn MagicShoprunnerAfterShip Returns
- Inventory Data SyncReturn MagicShoprunnerAfterShip Returns
- Minimum Inventory ThresholdReturn MagicShoprunnerAfterShip Returns
- Fulfillment Hold/ControlReturn MagicShoprunnerAfterShip Returns
Return Resolutions
- Return ResolutionReturn MagicShoprunnerAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn MagicShoprunnerAfterShip Returns
- Conditional ResolutionsReturn MagicShoprunnerAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn MagicShoprunnerAfterShip Returns
Eligibility Rules
- Return WindowReturn MagicShoprunnerAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn MagicShoprunnerAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn MagicShoprunnerAfterShip Returns
- BlocklistReturn MagicShoprunnerAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn MagicShoprunnerAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn MagicShoprunnerAfterShip Returns
- Remove Solution BrandingReturn MagicShoprunnerAfterShip Returns
- Multi-Language EmailsReturn MagicShoprunnerAfterShip Returns
- Internal Merchant NotificationsReturn MagicShoprunnerAfterShip Returns
- Email Types (Returns Status)Return MagicShoprunnerAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn MagicShoprunnerAfterShip Returns
- Multi-Language SupportReturn MagicShoprunnerAfterShip Returns
- Custom Domain with SSLReturn MagicShoprunnerAfterShip Returns
- Google Analytics TrackingReturn MagicShoprunnerAfterShip Returns
- Embedded ReturnsReturn MagicShoprunnerAfterShip Returns
- Remove Solution Provider BrandingReturn MagicShoprunnerAfterShip Returns
- Support Chat BoxReturn MagicShoprunnerAfterShip Returns
Analytics
- Analytics DashboardReturn MagicShoprunnerAfterShip Returns
- CSV Export/DownloadReturn MagicShoprunnerAfterShip Returns
- Report EmailingReturn MagicShoprunnerAfterShip Returns
- Analytics BenchmarkingReturn MagicShoprunnerAfterShip Returns
- Reports TypesReturn MagicShoprunnerAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn MagicShoprunnerAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn MagicShoprunnerAfterShip Returns39
- eCommerce PlatformsReturn MagicShoprunnerAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn MagicShoprunnerAfterShip Returns
- Tech Partners & SolutionsReturn MagicShoprunnerAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn MagicShoprunnerAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn MagicShoprunnerAfterShip Returns
- Returns APIReturn MagicShoprunnerAfterShip Returns
Data Security
- SOC2Return MagicShoprunnerAfterShip Returns
- ISO27001Return MagicShoprunnerAfterShip Returns
- GDPRReturn MagicShoprunnerAfterShip Returns
Pricing Comparison
Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.Shoprunner Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year