Return Magic vs. ShippingChimp
Take a look at this side-by-side comparison of Return Magic, ShippingChimp, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Magic
0%
ShippingChimp
0%
AfterShip Returns
100%
Returns Management
Return Magic
0%
ShippingChimp
0%
AfterShip Returns
87%
Exchange Management
Return Magic
0%
ShippingChimp
0%
AfterShip Returns
100%
Return Resolutions
Return Magic
0%
ShippingChimp
0%
AfterShip Returns
75%
eCommerce Platforms
Return Magic
ShippingChimp
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Magic
ShippingChimp
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Magic
ShippingChimp
AfterShip Returns
Warranty
Data Security
Return Magic
ShippingChimp
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Magic
ShippingChimp
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Return Magic, ShippingChimp, and AfterShip Returns.
Return Magic
ShippingChimp
AfterShip Returns
Returns Management
- Admin PortalReturn MagicShippingChimpAfterShip Returns
- Admin portal - Multi-Language SupportReturn MagicShippingChimpAfterShip Returns
- Return Request FilteringReturn MagicShippingChimpAfterShip Returns
- RMA CSV ExportReturn MagicShippingChimpAfterShip Returns
- Multi-Currency SupportReturn MagicShippingChimpAfterShip Returns
- Return request or label expirationReturn MagicShippingChimpAfterShip Returns
- Shopify Resolution TaggingReturn MagicShippingChimpAfterShip Returns
- Edit RMAReturn MagicShippingChimpAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn MagicShippingChimpAfterShip Returns
- Return Sub-ReasonsReturn MagicShippingChimpAfterShip Returns
- Return Reason Multi-Language SupportReturn MagicShippingChimpAfterShip Returns
- Mandatory Comment and Photo UploadReturn MagicShippingChimpAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn MagicShippingChimpAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn MagicShippingChimpAfterShip Returns
- Exchange Order TrackingReturn MagicShippingChimpAfterShip Returns
- IncentivesReturn MagicShippingChimpAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn MagicShippingChimpAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn MagicShippingChimpAfterShip Returns
- Inventory Data SyncReturn MagicShippingChimpAfterShip Returns
- Minimum Inventory ThresholdReturn MagicShippingChimpAfterShip Returns
- Fulfillment Hold/ControlReturn MagicShippingChimpAfterShip Returns
Return Resolutions
- Return ResolutionReturn MagicShippingChimpAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn MagicShippingChimpAfterShip Returns
- Conditional ResolutionsReturn MagicShippingChimpAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn MagicShippingChimpAfterShip Returns
Eligibility Rules
- Return WindowReturn MagicShippingChimpAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn MagicShippingChimpAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn MagicShippingChimpAfterShip Returns
- BlocklistReturn MagicShippingChimpAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn MagicShippingChimpAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn MagicShippingChimpAfterShip Returns
- Remove Solution BrandingReturn MagicShippingChimpAfterShip Returns
- Multi-Language EmailsReturn MagicShippingChimpAfterShip Returns
- Internal Merchant NotificationsReturn MagicShippingChimpAfterShip Returns
- Email Types (Returns Status)Return MagicShippingChimpAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn MagicShippingChimpAfterShip Returns
- Multi-Language SupportReturn MagicShippingChimpAfterShip Returns
- Custom Domain with SSLReturn MagicShippingChimpAfterShip Returns
- Google Analytics TrackingReturn MagicShippingChimpAfterShip Returns
- Embedded ReturnsReturn MagicShippingChimpAfterShip Returns
- Remove Solution Provider BrandingReturn MagicShippingChimpAfterShip Returns
- Support Chat BoxReturn MagicShippingChimpAfterShip Returns
Analytics
- Analytics DashboardReturn MagicShippingChimpAfterShip Returns
- CSV Export/DownloadReturn MagicShippingChimpAfterShip Returns
- Report EmailingReturn MagicShippingChimpAfterShip Returns
- Analytics BenchmarkingReturn MagicShippingChimpAfterShip Returns
- Reports TypesReturn MagicShippingChimpAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn MagicShippingChimpAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn MagicShippingChimpAfterShip Returns39
- eCommerce PlatformsReturn MagicShippingChimpAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn MagicShippingChimpAfterShip Returns
- Tech Partners & SolutionsReturn MagicShippingChimpAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn MagicShippingChimpAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn MagicShippingChimpAfterShip Returns
- Returns APIReturn MagicShippingChimpAfterShip Returns
Data Security
- SOC2Return MagicShippingChimpAfterShip Returns
- ISO27001Return MagicShippingChimpAfterShip Returns
- GDPRReturn MagicShippingChimpAfterShip Returns
Pricing Comparison
Return Magic Pricing
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You can subscribe to receive the data updates.ShippingChimp Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year