Return Magic vs. Return Prime
Take a look at this side-by-side comparison of Return Magic, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Magic
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
Return Magic
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
Return Magic
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
Return Magic
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
Return Magic
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Magic
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Magic
Return Prime
AfterShip Returns
Warranty
Data Security
Return Magic
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Magic
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Return Magic, Return Prime, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.Watches.comShopify
Tifosi OpticsShopify
NestasiaShopify
HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among Return Magic, Return Prime, and AfterShip Returns.
Return Magic
Return Prime
AfterShip Returns
Returns Management
- Admin PortalReturn MagicReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportReturn MagicReturn PrimeAfterShip Returns
- Return Request FilteringReturn MagicReturn PrimeAfterShip Returns
- RMA CSV ExportReturn MagicReturn PrimeAfterShip Returns
- Multi-Currency SupportReturn MagicReturn PrimeAfterShip Returns
- Return request or label expirationReturn MagicReturn PrimeAfterShip Returns
- Shopify Resolution TaggingReturn MagicReturn PrimeAfterShip Returns
- Edit RMAReturn MagicReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn MagicReturn PrimeAfterShip Returns
- Return Sub-ReasonsReturn MagicReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportReturn MagicReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadReturn MagicReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn MagicReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn MagicReturn PrimeAfterShip Returns
- Exchange Order TrackingReturn MagicReturn PrimeAfterShip Returns
- IncentivesReturn MagicReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn MagicReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn MagicReturn PrimeAfterShip Returns
- Inventory Data SyncReturn MagicReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdReturn MagicReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlReturn MagicReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionReturn MagicReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn MagicReturn PrimeAfterShip Returns
- Conditional ResolutionsReturn MagicReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn MagicReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowReturn MagicReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn MagicReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn MagicReturn PrimeAfterShip Returns
- BlocklistReturn MagicReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn MagicReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn MagicReturn PrimeAfterShip Returns
- Remove Solution BrandingReturn MagicReturn PrimeAfterShip Returns
- Multi-Language EmailsReturn MagicReturn PrimeAfterShip Returns
- Internal Merchant NotificationsReturn MagicReturn PrimeAfterShip Returns
- Email Types (Returns Status)Return MagicReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn MagicReturn PrimeAfterShip Returns
- Multi-Language SupportReturn MagicReturn PrimeAfterShip Returns
- Custom Domain with SSLReturn MagicReturn PrimeAfterShip Returns
- Google Analytics TrackingReturn MagicReturn PrimeAfterShip Returns
- Embedded ReturnsReturn MagicReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingReturn MagicReturn PrimeAfterShip Returns
- Support Chat BoxReturn MagicReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardReturn MagicReturn PrimeAfterShip Returns
- CSV Export/DownloadReturn MagicReturn PrimeAfterShip Returns
- Report EmailingReturn MagicReturn PrimeAfterShip Returns
- Analytics BenchmarkingReturn MagicReturn PrimeAfterShip Returns
- Reports TypesReturn MagicReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn MagicReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn MagicReturn PrimeAfterShip Returns39
- eCommerce PlatformsReturn MagicReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn MagicReturn PrimeAfterShip Returns
- Tech Partners & SolutionsReturn MagicReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn MagicReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn MagicReturn PrimeAfterShip Returns
- Returns APIReturn MagicReturn PrimeAfterShip Returns
Data Security
- SOC2Return MagicReturn PrimeAfterShip Returns
- ISO27001Return MagicReturn PrimeAfterShip Returns
- GDPRReturn MagicReturn PrimeAfterShip Returns
Pricing Comparison
Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year