Return Helper vs. ZigZag
Take a look at this side-by-side comparison of Return Helper, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Helper
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Return Helper
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Return Helper
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Return Helper
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Return Helper
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Helper
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Helper
ZigZag
AfterShip Returns
Warranty
Data Security
Return Helper
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Helper
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Helper, ZigZag, and AfterShip Returns Customers
We don't have enough data
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Return Helper, ZigZag, and AfterShip Returns.
Return Helper
ZigZag
AfterShip Returns
Returns Management
- Admin PortalReturn HelperZigZagAfterShip Returns
- Admin portal - Multi-Language SupportReturn HelperZigZagAfterShip Returns
- Return Request FilteringReturn HelperZigZagAfterShip Returns
- RMA CSV ExportReturn HelperZigZagAfterShip Returns
- Multi-Currency SupportReturn HelperZigZagAfterShip Returns
- Return request or label expirationReturn HelperZigZagAfterShip Returns
- Shopify Resolution TaggingReturn HelperZigZagAfterShip Returns
- Edit RMAReturn HelperZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn HelperZigZagAfterShip Returns
- Return Sub-ReasonsReturn HelperZigZagAfterShip Returns
- Return Reason Multi-Language SupportReturn HelperZigZagAfterShip Returns
- Mandatory Comment and Photo UploadReturn HelperZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn HelperZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn HelperZigZagAfterShip Returns
- Exchange Order TrackingReturn HelperZigZagAfterShip Returns
- IncentivesReturn HelperZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn HelperZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn HelperZigZagAfterShip Returns
- Inventory Data SyncReturn HelperZigZagAfterShip Returns
- Minimum Inventory ThresholdReturn HelperZigZagAfterShip Returns
- Fulfillment Hold/ControlReturn HelperZigZagAfterShip Returns
Return Resolutions
- Return ResolutionReturn HelperZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn HelperZigZagAfterShip Returns
- Conditional ResolutionsReturn HelperZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn HelperZigZagAfterShip Returns
Eligibility Rules
- Return WindowReturn HelperZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn HelperZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn HelperZigZagAfterShip Returns
- BlocklistReturn HelperZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn HelperZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn HelperZigZagAfterShip Returns
- Remove Solution BrandingReturn HelperZigZagAfterShip Returns
- Multi-Language EmailsReturn HelperZigZagAfterShip Returns
- Internal Merchant NotificationsReturn HelperZigZagAfterShip Returns
- Email Types (Returns Status)Return HelperZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn HelperZigZagAfterShip Returns
- Multi-Language SupportReturn HelperZigZagAfterShip Returns
- Custom Domain with SSLReturn HelperZigZagAfterShip Returns
- Google Analytics TrackingReturn HelperZigZagAfterShip Returns
- Embedded ReturnsReturn HelperZigZagAfterShip Returns
- Remove Solution Provider BrandingReturn HelperZigZagAfterShip Returns
- Support Chat BoxReturn HelperZigZagAfterShip Returns
Analytics
- Analytics DashboardReturn HelperZigZagAfterShip Returns
- CSV Export/DownloadReturn HelperZigZagAfterShip Returns
- Report EmailingReturn HelperZigZagAfterShip Returns
- Analytics BenchmarkingReturn HelperZigZagAfterShip Returns
- Reports TypesReturn HelperZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn HelperZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn HelperZigZagAfterShip Returns39
- eCommerce PlatformsReturn HelperZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn HelperZigZagAfterShip Returns
- Tech Partners & SolutionsReturn HelperZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn HelperZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn HelperZigZagAfterShip Returns
- Returns APIReturn HelperZigZagAfterShip Returns
Data Security
- SOC2Return HelperZigZagAfterShip Returns
- ISO27001Return HelperZigZagAfterShip Returns
- GDPRReturn HelperZigZagAfterShip Returns
Pricing Comparison
Return Helper Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year