Return Helper vs. ShippyPro
Take a look at this side-by-side comparison of Return Helper, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Helper
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Return Helper
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Return Helper
0%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Return Helper
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Return Helper
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Helper
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Helper
ShippyPro
AfterShip Returns
Warranty
Data Security
Return Helper
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Helper
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Helper, ShippyPro, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.P448®Shopify
KUURTHShopify
DragonflyShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Features Comparison
Side-by-Side comparison of features among Return Helper, ShippyPro, and AfterShip Returns.
Return Helper
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalReturn HelperShippyProAfterShip Returns
- Admin portal - Multi-Language SupportReturn HelperShippyProAfterShip Returns
- Return Request FilteringReturn HelperShippyProAfterShip Returns
- RMA CSV ExportReturn HelperShippyProAfterShip Returns
- Multi-Currency SupportReturn HelperShippyProAfterShip Returns
- Return request or label expirationReturn HelperShippyProAfterShip Returns
- Shopify Resolution TaggingReturn HelperShippyProAfterShip Returns
- Edit RMAReturn HelperShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn HelperShippyProAfterShip Returns
- Return Sub-ReasonsReturn HelperShippyProAfterShip Returns
- Return Reason Multi-Language SupportReturn HelperShippyProAfterShip Returns
- Mandatory Comment and Photo UploadReturn HelperShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn HelperShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn HelperShippyProAfterShip Returns
- Exchange Order TrackingReturn HelperShippyProAfterShip Returns
- IncentivesReturn HelperShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn HelperShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn HelperShippyProAfterShip Returns
- Inventory Data SyncReturn HelperShippyProAfterShip Returns
- Minimum Inventory ThresholdReturn HelperShippyProAfterShip Returns
- Fulfillment Hold/ControlReturn HelperShippyProAfterShip Returns
Return Resolutions
- Return ResolutionReturn HelperShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn HelperShippyProAfterShip Returns
- Conditional ResolutionsReturn HelperShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn HelperShippyProAfterShip Returns
Eligibility Rules
- Return WindowReturn HelperShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn HelperShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn HelperShippyProAfterShip Returns
- BlocklistReturn HelperShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn HelperShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn HelperShippyProAfterShip Returns
- Remove Solution BrandingReturn HelperShippyProAfterShip Returns
- Multi-Language EmailsReturn HelperShippyProAfterShip Returns
- Internal Merchant NotificationsReturn HelperShippyProAfterShip Returns
- Email Types (Returns Status)Return HelperShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn HelperShippyProAfterShip Returns
- Multi-Language SupportReturn HelperShippyProAfterShip Returns
- Custom Domain with SSLReturn HelperShippyProAfterShip Returns
- Google Analytics TrackingReturn HelperShippyProAfterShip Returns
- Embedded ReturnsReturn HelperShippyProAfterShip Returns
- Remove Solution Provider BrandingReturn HelperShippyProAfterShip Returns
- Support Chat BoxReturn HelperShippyProAfterShip Returns
Analytics
- Analytics DashboardReturn HelperShippyProAfterShip Returns
- CSV Export/DownloadReturn HelperShippyProAfterShip Returns
- Report EmailingReturn HelperShippyProAfterShip Returns
- Analytics BenchmarkingReturn HelperShippyProAfterShip Returns
- Reports TypesReturn HelperShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn HelperShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn HelperShippyProAfterShip Returns39
- eCommerce PlatformsReturn HelperShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn HelperShippyProAfterShip Returns
- Tech Partners & SolutionsReturn HelperShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn HelperShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn HelperShippyProAfterShip Returns
- Returns APIReturn HelperShippyProAfterShip Returns
Data Security
- SOC2Return HelperShippyProAfterShip Returns
- ISO27001Return HelperShippyProAfterShip Returns
- GDPRReturn HelperShippyProAfterShip Returns
Pricing Comparison
Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year