Return Helper vs. Synctrack Returns and Exchanges (Returns Drive)
Take a look at this side-by-side comparison of Return Helper, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Return Helper
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Returns Management
Return Helper
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
87%
Exchange Management
Return Helper
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
100%
Return Resolutions
Return Helper
0%
Synctrack Returns and Exchanges (Returns Drive)
0%
AfterShip Returns
75%
eCommerce Platforms
Return Helper
Synctrack Returns and Exchanges (Returns Drive)
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Helper
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Helper
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Warranty
Data Security
Return Helper
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Helper
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Return Helper, Synctrack Returns and Exchanges (Returns Drive), and AfterShip Returns Customers
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Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among Return Helper, Synctrack Returns and Exchanges (Returns Drive) , and AfterShip Returns.
Return Helper
Synctrack Returns and Exchanges (Returns Drive)
AfterShip Returns
Returns Management
- Admin PortalReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Admin portal - Multi-Language SupportReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Request FilteringReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- RMA CSV ExportReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Currency SupportReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return request or label expirationReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Shopify Resolution TaggingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Edit RMAReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Returns Reason
- Return Reasons by GroupReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Sub-ReasonsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Return Reason Multi-Language SupportReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Mandatory Comment and Photo UploadReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Exchange Order TrackingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- IncentivesReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Inventory Data SyncReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Minimum Inventory ThresholdReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Fulfillment Hold/ControlReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Resolutions
- Return ResolutionReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Conditional ResolutionsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Eligibility Rules
- Return WindowReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- BlocklistReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution BrandingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language EmailsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Internal Merchant NotificationsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Email Types (Returns Status)Return HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Multi-Language SupportReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Custom Domain with SSLReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Google Analytics TrackingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Embedded ReturnsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Remove Solution Provider BrandingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Support Chat BoxReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Analytics
- Analytics DashboardReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- CSV Export/DownloadReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Report EmailingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Analytics BenchmarkingReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Reports TypesReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns39
- eCommerce PlatformsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Tech Partners & SolutionsReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- Returns APIReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Data Security
- SOC2Return HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- ISO27001Return HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
- GDPRReturn HelperSynctrack Returns and Exchanges (Returns Drive)AfterShip Returns
Pricing Comparison
Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.Synctrack Returns and Exchanges (Returns Drive) Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year