Return Helper vs. Return Prime
Take a look at this side-by-side comparison of Return Helper, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Return Helper
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
Return Helper
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
Return Helper
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
Return Helper
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
Return Helper
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Helper
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Helper
Return Prime
AfterShip Returns
Warranty
Data Security
Return Helper
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Helper
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Return Helper, Return Prime, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.Miss CircleShopify
Tifosi OpticsShopify
Watches.comShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Features Comparison
Side-by-Side comparison of features among Return Helper, Return Prime, and AfterShip Returns.
Return Helper
Return Prime
AfterShip Returns
Returns Management
- Admin PortalReturn HelperReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportReturn HelperReturn PrimeAfterShip Returns
- Return Request FilteringReturn HelperReturn PrimeAfterShip Returns
- RMA CSV ExportReturn HelperReturn PrimeAfterShip Returns
- Multi-Currency SupportReturn HelperReturn PrimeAfterShip Returns
- Return request or label expirationReturn HelperReturn PrimeAfterShip Returns
- Shopify Resolution TaggingReturn HelperReturn PrimeAfterShip Returns
- Edit RMAReturn HelperReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn HelperReturn PrimeAfterShip Returns
- Return Sub-ReasonsReturn HelperReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportReturn HelperReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadReturn HelperReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn HelperReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn HelperReturn PrimeAfterShip Returns
- Exchange Order TrackingReturn HelperReturn PrimeAfterShip Returns
- IncentivesReturn HelperReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn HelperReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn HelperReturn PrimeAfterShip Returns
- Inventory Data SyncReturn HelperReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdReturn HelperReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlReturn HelperReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionReturn HelperReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn HelperReturn PrimeAfterShip Returns
- Conditional ResolutionsReturn HelperReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn HelperReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowReturn HelperReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn HelperReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn HelperReturn PrimeAfterShip Returns
- BlocklistReturn HelperReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn HelperReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn HelperReturn PrimeAfterShip Returns
- Remove Solution BrandingReturn HelperReturn PrimeAfterShip Returns
- Multi-Language EmailsReturn HelperReturn PrimeAfterShip Returns
- Internal Merchant NotificationsReturn HelperReturn PrimeAfterShip Returns
- Email Types (Returns Status)Return HelperReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn HelperReturn PrimeAfterShip Returns
- Multi-Language SupportReturn HelperReturn PrimeAfterShip Returns
- Custom Domain with SSLReturn HelperReturn PrimeAfterShip Returns
- Google Analytics TrackingReturn HelperReturn PrimeAfterShip Returns
- Embedded ReturnsReturn HelperReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingReturn HelperReturn PrimeAfterShip Returns
- Support Chat BoxReturn HelperReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardReturn HelperReturn PrimeAfterShip Returns
- CSV Export/DownloadReturn HelperReturn PrimeAfterShip Returns
- Report EmailingReturn HelperReturn PrimeAfterShip Returns
- Analytics BenchmarkingReturn HelperReturn PrimeAfterShip Returns
- Reports TypesReturn HelperReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn HelperReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn HelperReturn PrimeAfterShip Returns39
- eCommerce PlatformsReturn HelperReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn HelperReturn PrimeAfterShip Returns
- Tech Partners & SolutionsReturn HelperReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn HelperReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn HelperReturn PrimeAfterShip Returns
- Returns APIReturn HelperReturn PrimeAfterShip Returns
Data Security
- SOC2Return HelperReturn PrimeAfterShip Returns
- ISO27001Return HelperReturn PrimeAfterShip Returns
- GDPRReturn HelperReturn PrimeAfterShip Returns
Pricing Comparison
Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year