Return Helper vs. Metapack Returns
Take a look at this side-by-side comparison of Return Helper, Metapack Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Return Helper
0%
Metapack Returns
0%
AfterShip Returns
100%
Returns Management
Return Helper
0%
Metapack Returns
0%
AfterShip Returns
87%
Exchange Management
Return Helper
0%
Metapack Returns
0%
AfterShip Returns
100%
Return Resolutions
Return Helper
0%
Metapack Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Return Helper
Metapack Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Return Helper
Metapack Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Return Helper
Metapack Returns
AfterShip Returns
Warranty
Data Security
Return Helper
Metapack Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Return Helper
Metapack Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Return Helper, Metapack Returns, and AfterShip Returns.
Return Helper
Metapack Returns
AfterShip Returns
Returns Management
- Admin PortalReturn HelperMetapack ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportReturn HelperMetapack ReturnsAfterShip Returns
- Return Request FilteringReturn HelperMetapack ReturnsAfterShip Returns
- RMA CSV ExportReturn HelperMetapack ReturnsAfterShip Returns
- Multi-Currency SupportReturn HelperMetapack ReturnsAfterShip Returns
- Return request or label expirationReturn HelperMetapack ReturnsAfterShip Returns
- Shopify Resolution TaggingReturn HelperMetapack ReturnsAfterShip Returns
- Edit RMAReturn HelperMetapack ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupReturn HelperMetapack ReturnsAfterShip Returns
- Return Sub-ReasonsReturn HelperMetapack ReturnsAfterShip Returns
- Return Reason Multi-Language SupportReturn HelperMetapack ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadReturn HelperMetapack ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturn HelperMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturn HelperMetapack ReturnsAfterShip Returns
- Exchange Order TrackingReturn HelperMetapack ReturnsAfterShip Returns
- IncentivesReturn HelperMetapack ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturn HelperMetapack ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturn HelperMetapack ReturnsAfterShip Returns
- Inventory Data SyncReturn HelperMetapack ReturnsAfterShip Returns
- Minimum Inventory ThresholdReturn HelperMetapack ReturnsAfterShip Returns
- Fulfillment Hold/ControlReturn HelperMetapack ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionReturn HelperMetapack ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturn HelperMetapack ReturnsAfterShip Returns
- Conditional ResolutionsReturn HelperMetapack ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturn HelperMetapack ReturnsAfterShip Returns
Eligibility Rules
- Return WindowReturn HelperMetapack ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturn HelperMetapack ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturn HelperMetapack ReturnsAfterShip Returns
- BlocklistReturn HelperMetapack ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturn HelperMetapack ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturn HelperMetapack ReturnsAfterShip Returns
- Remove Solution BrandingReturn HelperMetapack ReturnsAfterShip Returns
- Multi-Language EmailsReturn HelperMetapack ReturnsAfterShip Returns
- Internal Merchant NotificationsReturn HelperMetapack ReturnsAfterShip Returns
- Email Types (Returns Status)Return HelperMetapack ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturn HelperMetapack ReturnsAfterShip Returns
- Multi-Language SupportReturn HelperMetapack ReturnsAfterShip Returns
- Custom Domain with SSLReturn HelperMetapack ReturnsAfterShip Returns
- Google Analytics TrackingReturn HelperMetapack ReturnsAfterShip Returns
- Embedded ReturnsReturn HelperMetapack ReturnsAfterShip Returns
- Remove Solution Provider BrandingReturn HelperMetapack ReturnsAfterShip Returns
- Support Chat BoxReturn HelperMetapack ReturnsAfterShip Returns
Analytics
- Analytics DashboardReturn HelperMetapack ReturnsAfterShip Returns
- CSV Export/DownloadReturn HelperMetapack ReturnsAfterShip Returns
- Report EmailingReturn HelperMetapack ReturnsAfterShip Returns
- Analytics BenchmarkingReturn HelperMetapack ReturnsAfterShip Returns
- Reports TypesReturn HelperMetapack ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturn HelperMetapack ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturn HelperMetapack ReturnsAfterShip Returns39
- eCommerce PlatformsReturn HelperMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturn HelperMetapack ReturnsAfterShip Returns
- Tech Partners & SolutionsReturn HelperMetapack ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturn HelperMetapack ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturn HelperMetapack ReturnsAfterShip Returns
- Returns APIReturn HelperMetapack ReturnsAfterShip Returns
Data Security
- SOC2Return HelperMetapack ReturnsAfterShip Returns
- ISO27001Return HelperMetapack ReturnsAfterShip Returns
- GDPRReturn HelperMetapack ReturnsAfterShip Returns
Pricing Comparison
Return Helper Pricing
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You can subscribe to receive the data updates.Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year