Retino vs. ZigZag
Take a look at this side-by-side comparison of Retino, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Retino
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Retino
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Retino
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Retino
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Retino
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Retino
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Retino
ZigZag
AfterShip Returns
Warranty
Data Security
Retino
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Retino
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Retino, ZigZag, and AfterShip Returns.
Retino
ZigZag
AfterShip Returns
Returns Management
- Admin PortalRetinoZigZagAfterShip Returns
- Admin portal - Multi-Language SupportRetinoZigZagAfterShip Returns
- Return Request FilteringRetinoZigZagAfterShip Returns
- RMA CSV ExportRetinoZigZagAfterShip Returns
- Multi-Currency SupportRetinoZigZagAfterShip Returns
- Return request or label expirationRetinoZigZagAfterShip Returns
- Shopify Resolution TaggingRetinoZigZagAfterShip Returns
- Edit RMARetinoZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupRetinoZigZagAfterShip Returns
- Return Sub-ReasonsRetinoZigZagAfterShip Returns
- Return Reason Multi-Language SupportRetinoZigZagAfterShip Returns
- Mandatory Comment and Photo UploadRetinoZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformRetinoZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeRetinoZigZagAfterShip Returns
- Exchange Order TrackingRetinoZigZagAfterShip Returns
- IncentivesRetinoZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyRetinoZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderRetinoZigZagAfterShip Returns
- Inventory Data SyncRetinoZigZagAfterShip Returns
- Minimum Inventory ThresholdRetinoZigZagAfterShip Returns
- Fulfillment Hold/ControlRetinoZigZagAfterShip Returns
Return Resolutions
- Return ResolutionRetinoZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsRetinoZigZagAfterShip Returns
- Conditional ResolutionsRetinoZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundRetinoZigZagAfterShip Returns
Eligibility Rules
- Return WindowRetinoZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesRetinoZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsRetinoZigZagAfterShip Returns
- BlocklistRetinoZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListRetinoZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsRetinoZigZagAfterShip Returns
- Remove Solution BrandingRetinoZigZagAfterShip Returns
- Multi-Language EmailsRetinoZigZagAfterShip Returns
- Internal Merchant NotificationsRetinoZigZagAfterShip Returns
- Email Types (Returns Status)RetinoZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorRetinoZigZagAfterShip Returns
- Multi-Language SupportRetinoZigZagAfterShip Returns
- Custom Domain with SSLRetinoZigZagAfterShip Returns
- Google Analytics TrackingRetinoZigZagAfterShip Returns
- Embedded ReturnsRetinoZigZagAfterShip Returns
- Remove Solution Provider BrandingRetinoZigZagAfterShip Returns
- Support Chat BoxRetinoZigZagAfterShip Returns
Analytics
- Analytics DashboardRetinoZigZagAfterShip Returns
- CSV Export/DownloadRetinoZigZagAfterShip Returns
- Report EmailingRetinoZigZagAfterShip Returns
- Analytics BenchmarkingRetinoZigZagAfterShip Returns
- Reports TypesRetinoZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionRetinoZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationRetinoZigZagAfterShip Returns39
- eCommerce PlatformsRetinoZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformRetinoZigZagAfterShip Returns
- Tech Partners & SolutionsRetinoZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesRetinoZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionRetinoZigZagAfterShip Returns
- Returns APIRetinoZigZagAfterShip Returns
Data Security
- SOC2RetinoZigZagAfterShip Returns
- ISO27001RetinoZigZagAfterShip Returns
- GDPRRetinoZigZagAfterShip Returns
Pricing Comparison
Retino Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year