Retino vs. Return Magic
Take a look at this side-by-side comparison of Retino, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Retino
0%
Return Magic
0%
AfterShip Returns
100%
Returns Management
Retino
0%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
Retino
0%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
Retino
0%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
Retino
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Retino
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Retino
Return Magic
AfterShip Returns
Warranty
Data Security
Retino
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Retino
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Retino, Return Magic, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
RidgeShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Retino, Return Magic, and AfterShip Returns.
Retino
Return Magic
AfterShip Returns
Returns Management
- Admin PortalRetinoReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportRetinoReturn MagicAfterShip Returns
- Return Request FilteringRetinoReturn MagicAfterShip Returns
- RMA CSV ExportRetinoReturn MagicAfterShip Returns
- Multi-Currency SupportRetinoReturn MagicAfterShip Returns
- Return request or label expirationRetinoReturn MagicAfterShip Returns
- Shopify Resolution TaggingRetinoReturn MagicAfterShip Returns
- Edit RMARetinoReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupRetinoReturn MagicAfterShip Returns
- Return Sub-ReasonsRetinoReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportRetinoReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadRetinoReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformRetinoReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeRetinoReturn MagicAfterShip Returns
- Exchange Order TrackingRetinoReturn MagicAfterShip Returns
- IncentivesRetinoReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyRetinoReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderRetinoReturn MagicAfterShip Returns
- Inventory Data SyncRetinoReturn MagicAfterShip Returns
- Minimum Inventory ThresholdRetinoReturn MagicAfterShip Returns
- Fulfillment Hold/ControlRetinoReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionRetinoReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsRetinoReturn MagicAfterShip Returns
- Conditional ResolutionsRetinoReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundRetinoReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowRetinoReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesRetinoReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsRetinoReturn MagicAfterShip Returns
- BlocklistRetinoReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListRetinoReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsRetinoReturn MagicAfterShip Returns
- Remove Solution BrandingRetinoReturn MagicAfterShip Returns
- Multi-Language EmailsRetinoReturn MagicAfterShip Returns
- Internal Merchant NotificationsRetinoReturn MagicAfterShip Returns
- Email Types (Returns Status)RetinoReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorRetinoReturn MagicAfterShip Returns
- Multi-Language SupportRetinoReturn MagicAfterShip Returns
- Custom Domain with SSLRetinoReturn MagicAfterShip Returns
- Google Analytics TrackingRetinoReturn MagicAfterShip Returns
- Embedded ReturnsRetinoReturn MagicAfterShip Returns
- Remove Solution Provider BrandingRetinoReturn MagicAfterShip Returns
- Support Chat BoxRetinoReturn MagicAfterShip Returns
Analytics
- Analytics DashboardRetinoReturn MagicAfterShip Returns
- CSV Export/DownloadRetinoReturn MagicAfterShip Returns
- Report EmailingRetinoReturn MagicAfterShip Returns
- Analytics BenchmarkingRetinoReturn MagicAfterShip Returns
- Reports TypesRetinoReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionRetinoReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationRetinoReturn MagicAfterShip Returns39
- eCommerce PlatformsRetinoReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformRetinoReturn MagicAfterShip Returns
- Tech Partners & SolutionsRetinoReturn MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesRetinoReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionRetinoReturn MagicAfterShip Returns
- Returns APIRetinoReturn MagicAfterShip Returns
Data Security
- SOC2RetinoReturn MagicAfterShip Returns
- ISO27001RetinoReturn MagicAfterShip Returns
- GDPRRetinoReturn MagicAfterShip Returns
Pricing Comparison
Retino Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year