Retino vs. AfterShip Returns
Take a look at this side-by-side comparison of Retino and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Retino
0%
AfterShip Returns
100%
Returns Management
Retino
0%
AfterShip Returns
87%
Exchange Management
Retino
0%
AfterShip Returns
100%
Return Resolutions
Retino
0%
AfterShip Returns
75%
eCommerce Platforms
Retino
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Retino
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Retino
AfterShip Returns
Warranty
Data Security
Retino
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Retino
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features between Retino and AfterShip Returns.
Retino
AfterShip Returns
Returns Management
- Admin PortalRetinoAfterShip Returns
- Admin portal - Multi-Language SupportRetinoAfterShip Returns
- Return Request FilteringRetinoAfterShip Returns
- RMA CSV ExportRetinoAfterShip Returns
- Multi-Currency SupportRetinoAfterShip Returns
- Return request or label expirationRetinoAfterShip Returns
- Shopify Resolution TaggingRetinoAfterShip Returns
- Edit RMARetinoAfterShip Returns
Returns Reason
- Return Reasons by GroupRetinoAfterShip Returns
- Return Sub-ReasonsRetinoAfterShip Returns
- Return Reason Multi-Language SupportRetinoAfterShip Returns
- Mandatory Comment and Photo UploadRetinoAfterShip Returns
Exchange Management
- Exchanges Available PlatformRetinoAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeRetinoAfterShip Returns
- Exchange Order TrackingRetinoAfterShip Returns
- IncentivesRetinoAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyRetinoAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderRetinoAfterShip Returns
- Inventory Data SyncRetinoAfterShip Returns
- Minimum Inventory ThresholdRetinoAfterShip Returns
- Fulfillment Hold/ControlRetinoAfterShip Returns
Return Resolutions
- Return ResolutionRetinoAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsRetinoAfterShip Returns
- Conditional ResolutionsRetinoAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundRetinoAfterShip Returns
Eligibility Rules
- Return WindowRetinoAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesRetinoAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsRetinoAfterShip Returns
- BlocklistRetinoAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListRetinoAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsRetinoAfterShip Returns
- Remove Solution BrandingRetinoAfterShip Returns
- Multi-Language EmailsRetinoAfterShip Returns
- Internal Merchant NotificationsRetinoAfterShip Returns
- Email Types (Returns Status)RetinoAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorRetinoAfterShip Returns
- Multi-Language SupportRetinoAfterShip Returns
- Custom Domain with SSLRetinoAfterShip Returns
- Google Analytics TrackingRetinoAfterShip Returns
- Embedded ReturnsRetinoAfterShip Returns
- Remove Solution Provider BrandingRetinoAfterShip Returns
- Support Chat BoxRetinoAfterShip Returns
Analytics
- Analytics DashboardRetinoAfterShip Returns
- CSV Export/DownloadRetinoAfterShip Returns
- Report EmailingRetinoAfterShip Returns
- Analytics BenchmarkingRetinoAfterShip Returns
- Reports TypesRetinoAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionRetinoAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationRetinoAfterShip Returns39
- eCommerce PlatformsRetinoAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformRetinoAfterShip Returns
- Tech Partners & SolutionsRetinoAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesRetinoAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionRetinoAfterShip Returns
- Returns APIRetinoAfterShip Returns
Data Security
- SOC2RetinoAfterShip Returns
- ISO27001RetinoAfterShip Returns
- GDPRRetinoAfterShip Returns
Pricing Comparison
Retino Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year