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parcelLab vs. track123

See this side-by-side comparison of parcelLab and track123 based on preference data from user reviews. parcelLab has 0 customers. By contrast, track123 has 44540 customers.

parcelLab

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.

track123

Track123 is a cross-border sellers with a one-stop logistics tracking and management service, it’s part of Shenzhen Lingxing Network Technology Co., Ltd. which established in 2017, aiming to provide refined operation and integrated financial solutions for cross-border e-commerce sellers. The company is headquartered in Shenzhen and has localized service centers in over 20 cities in China. Currently, it has completed a Series C financing round of 280 million RMB led by Xianghe Capital.

Features Comparison

Side-by-Side compare features between parcelLab and track123.

parcelLab

track123

All-in-one Shipment Tracking

  • Auto Sync Shipments
    parcelLab
    track123
  • Sync Shipments from Multiple Platforms
    parcelLab
    track123Shopify only
  • Sync Shipments from Multiple Stores
    parcelLab
    track123
  • CSV Import & Export
    parcelLab
    track123Growth feature
  • Tracking API
    parcelLab
    track123
  • Carrier Integrations
    parcelLab350+
    track1231,700+
  • Carrier Auto-Detection
    parcelLab
    track123
  • Standardized Order Statuses
    parcelLab22
    track1235
  • Shipment List
    parcelLab
    track123
  • Search & filter shipments
    parcelLab
    track123
  • Detailed Shipment Information
    parcelLab
    track123
  • Add notes/comment to shipments
    parcelLab
    track123
  • Custom Order Status
    parcelLab
    track123Growth feature
  • Send notification
    parcelLab
    track123
  • Estimated Delivery Date
    parcelLab
    track123Intelligent EDD on the product page, no code needed
  • Hide order status
    parcelLab
    track123
  • Tracking SDK
    parcelLab
    track123
  • Tracking Webhook
    parcelLab
    track123

Branded Tracking Page

  • Shipment Lookup
    parcelLab
    track123
  • Track Button
    parcelLab
    track123
  • Estimated Delivery Date
    parcelLab
    track123
  • Customize Tracking Detail
    parcelLab
    track123
  • Localization
    parcelLab
    track123Powered by Microsoft
  • Customized localization
    parcelLab
    track123
  • Support Languages
    parcelLab
    track12314 (Advanced feature)
  • Themes
    parcelLab1
    track1232 (tradition and modern)
  • Look and feel Customization
    parcelLabSupports editor & HTML
    track123Supports CSS & HTML, with code examples available
  • Product Recommendations
    parcelLabparcelLab allows create targeted campaigns to boost customer lifetime value and reach elusive customers.
    track123
  • SEO Friendly
    parcelLab
    track123
  • Custom Domain
    parcelLab
    track123
  • Multiple Tracking Pages
    parcelLab
    track123
  • Tracking Page in Shopify store
    parcelLab
    track123
  • Shipment Reviews
    parcelLab
    track123
  • Analytics Integration
    parcelLab
    track123

Shipping Notifications

  • Notification Types
    parcelLabEmail, SMS (WhatsApp, Messenger), chatbot, mobile app push, and more.
    track123Email
  • Notification Trigger
    parcelLabDispatch/Shipping Confirmation Out for Delivery (today) Out for Delivery (time window) Delay Pickup Ready Pickup Reminder Failed Delivery Attempt Delivered
    track123Info received, In transit, Out for delivery, Failed attempt, Exception, Delivered, Expired
  • Advanced Notification Rules
    parcelLab
    track123
  • Pre-Built Email Templates
    parcelLab
    track123Via OrderlyEmails
  • Email Localization
    parcelLab
    track123English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
  • Personalized Email
    parcelLab
    track123
  • Visualized Email Editor
    parcelLab
    track123
  • HTML Email Editor
    parcelLab
    track123
  • Built-in Email Sender
    parcelLab
    track123
  • Customized Email Sender
    parcelLab
    track123
  • Built-in SMS Sender
    parcelLab
    track123
  • Dedicated SMS Sender
    parcelLab
    track123
  • Built-in SMS Templates
    parcelLab
    track123
  • Customized SMS Templates
    parcelLab
    track123

Analytics

  • Shipment Report
    parcelLab
    track123
  • Order to delivery time report
    parcelLab
    track123
  • On-Time Shipments Report
    parcelLab
    track123
  • Transit Times Report
    parcelLab
    track123Growth feature
  • Exceptions Report
    parcelLab
    track123
  • Tracking Page Report
    parcelLab
    track123
  • Product Recommendation Report
    parcelLab
    track123
  • Notification Report
    parcelLab
    track123
  • Shipment Review Report
    parcelLab
    track123
  • Export Report
    parcelLab
    track123
  • Email Report
    parcelLab
    track123
  • Returns Analytics
    parcelLab
    track123

Collaboration

  • Multiple seats
    parcelLab
    track123
  • Predefined roles
    parcelLab
    track123
  • Customized roles and permission
    parcelLab
    track123
  • SSO integration
    parcelLab
    track123
  • 2FA Login
    parcelLab
    track123
  • Multiple organizations
    parcelLab
    track123
  • Sub-organizations
    parcelLab
    track123

Data Security

  • SOC 2 compliance
    parcelLab
    track123
  • ISO 27001 certification
    parcelLab
    track123
  • GDPR Compliance
    parcelLab
    track123
  • CCPA Compliance
    parcelLab
    track123
  • HIPPA
    parcelLab
    track123

Third-Party Integrations

  • E-Commerce Platform Integration
    parcelLab5
    track1232
  • Shopify
    parcelLab
    track123
  • WooCommerce
    parcelLab
    track123
  • Shopify Flow Integration
    parcelLab
    track123
  • Website Builder Integration & E-Commerce Platform
    parcelLabSAP Commerce Cloud, Magento 2, Trustpilot, Shopware
    track123PageFly, EComposer
  • Email Marketing App Integration
    parcelLabKlaviyo
    track123Klaviyo, OrderlyEmails, Shopify email, Omnisend (Advanced feature)
  • Review App Integration
    parcelLab
    track123Loox, Judge.me, Stamped.io, Product Reviews, Fera
  • Live Chat App Integration
    parcelLabZendesk
    track123
  • Loyalty App Integration
    parcelLab
    track123
  • Product Sourcing Integration
    parcelLab
    track123Dser
  • Notification Integration
    parcelLab
    track123Slack
  • Translation Integration
    parcelLab
    track123Weglot
  • Payments Integration
    parcelLab
    track123
  • Other Integration
    parcelLab
    track123

Customer Support

  • Remove the "Powered by" Message
    parcelLab
    track123Advanced feature
  • Help Center
    parcelLab
    track123
  • 24/7 Live Chat Support
    parcelLab
    track123
  • Call support
    parcelLab
    track123Dedicated support for Enterprise plan users
  • 24/7 Email Support
    parcelLab
    track123

Pricing Comparison

parcelLab Pricing

price tier 2€2,40025,000 Shipments Per Month
price tier 3Custom

track123 Pricing

price tier 1Free100 Shipments Per Month
price tier 2$9.00300 Shipments Per Month
price tier 3$49.002,000 Shipments Per Month
price tier 4$399.0030,000 Shipments Per Month