parcelLab Retain vs. ShippyPro
Take a look at this side-by-side comparison of parcelLab Retain, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
parcelLab Retain
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
ShippyPro
AfterShip Returns
Warranty
Data Security
parcelLab Retain
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, ShippyPro, and AfterShip Returns Customers
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KUURTHShopify
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ShokzShopify
Features Comparison
Side-by-Side comparison of features among parcelLab Retain, ShippyPro, and AfterShip Returns.
parcelLab Retain
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainShippyProAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainShippyProAfterShip Returns
- Return Request FilteringparcelLab RetainShippyProAfterShip Returns
- RMA CSV ExportparcelLab RetainShippyProAfterShip Returns
- Multi-Currency SupportparcelLab RetainShippyProAfterShip Returns
- Return request or label expirationparcelLab RetainShippyProAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainShippyProAfterShip Returns
- Edit RMAparcelLab RetainShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainShippyProAfterShip Returns
- Return Sub-ReasonsparcelLab RetainShippyProAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainShippyProAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainShippyProAfterShip Returns
- Exchange Order TrackingparcelLab RetainShippyProAfterShip Returns
- IncentivesparcelLab RetainShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainShippyProAfterShip Returns
- Inventory Data SyncparcelLab RetainShippyProAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainShippyProAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainShippyProAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainShippyProAfterShip Returns
- Conditional ResolutionsparcelLab RetainShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainShippyProAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainShippyProAfterShip Returns
- BlocklistparcelLab RetainShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainShippyProAfterShip Returns
- Remove Solution BrandingparcelLab RetainShippyProAfterShip Returns
- Multi-Language EmailsparcelLab RetainShippyProAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainShippyProAfterShip Returns
- Email Types (Returns Status)parcelLab RetainShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainShippyProAfterShip Returns
- Multi-Language SupportparcelLab RetainShippyProAfterShip Returns
- Custom Domain with SSLparcelLab RetainShippyProAfterShip Returns
- Google Analytics TrackingparcelLab RetainShippyProAfterShip Returns
- Embedded ReturnsparcelLab RetainShippyProAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainShippyProAfterShip Returns
- Support Chat BoxparcelLab RetainShippyProAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainShippyProAfterShip Returns
- CSV Export/DownloadparcelLab RetainShippyProAfterShip Returns
- Report EmailingparcelLab RetainShippyProAfterShip Returns
- Analytics BenchmarkingparcelLab RetainShippyProAfterShip Returns
- Reports TypesparcelLab RetainShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainShippyProAfterShip Returns39
- eCommerce PlatformsparcelLab RetainShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainShippyProAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainShippyProAfterShip Returns
- Returns APIparcelLab RetainShippyProAfterShip Returns
Data Security
- SOC2parcelLab RetainShippyProAfterShip Returns
- ISO27001parcelLab RetainShippyProAfterShip Returns
- GDPRparcelLab RetainShippyProAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
We don't have enough data
You can subscribe to receive the data updates.ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year