parcelLab Retain vs. Returnly
Take a look at this side-by-side comparison of parcelLab Retain, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
parcelLab Retain
0%
Returnly
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
Returnly
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
Returnly
AfterShip Returns
Warranty
Data Security
parcelLab Retain
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
Get started free
"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, Returnly, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.Soko GlamShopify
Lola + The BoysShopify
Y R UShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among parcelLab Retain, Returnly, and AfterShip Returns.
parcelLab Retain
Returnly
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainReturnlyAfterShip Returns
- Return Request FilteringparcelLab RetainReturnlyAfterShip Returns
- RMA CSV ExportparcelLab RetainReturnlyAfterShip Returns
- Multi-Currency SupportparcelLab RetainReturnlyAfterShip Returns
- Return request or label expirationparcelLab RetainReturnlyAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainReturnlyAfterShip Returns
- Edit RMAparcelLab RetainReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainReturnlyAfterShip Returns
- Return Sub-ReasonsparcelLab RetainReturnlyAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainReturnlyAfterShip Returns
- Exchange Order TrackingparcelLab RetainReturnlyAfterShip Returns
- IncentivesparcelLab RetainReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainReturnlyAfterShip Returns
- Inventory Data SyncparcelLab RetainReturnlyAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainReturnlyAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainReturnlyAfterShip Returns
- Conditional ResolutionsparcelLab RetainReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainReturnlyAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainReturnlyAfterShip Returns
- BlocklistparcelLab RetainReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainReturnlyAfterShip Returns
- Remove Solution BrandingparcelLab RetainReturnlyAfterShip Returns
- Multi-Language EmailsparcelLab RetainReturnlyAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainReturnlyAfterShip Returns
- Email Types (Returns Status)parcelLab RetainReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainReturnlyAfterShip Returns
- Multi-Language SupportparcelLab RetainReturnlyAfterShip Returns
- Custom Domain with SSLparcelLab RetainReturnlyAfterShip Returns
- Google Analytics TrackingparcelLab RetainReturnlyAfterShip Returns
- Embedded ReturnsparcelLab RetainReturnlyAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainReturnlyAfterShip Returns
- Support Chat BoxparcelLab RetainReturnlyAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainReturnlyAfterShip Returns
- CSV Export/DownloadparcelLab RetainReturnlyAfterShip Returns
- Report EmailingparcelLab RetainReturnlyAfterShip Returns
- Analytics BenchmarkingparcelLab RetainReturnlyAfterShip Returns
- Reports TypesparcelLab RetainReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainReturnlyAfterShip Returns39
- eCommerce PlatformsparcelLab RetainReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainReturnlyAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainReturnlyAfterShip Returns
- Returns APIparcelLab RetainReturnlyAfterShip Returns
Data Security
- SOC2parcelLab RetainReturnlyAfterShip Returns
- ISO27001parcelLab RetainReturnlyAfterShip Returns
- GDPRparcelLab RetainReturnlyAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
We don't have enough data
You can subscribe to receive the data updates.Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year