parcelLab Retain vs. Returnless
Take a look at this side-by-side comparison of parcelLab Retain, Returnless, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
parcelLab Retain
0%
Returnless
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
Returnless
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
Returnless
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
Returnless
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
Returnless
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
Returnless
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
Returnless
AfterShip Returns
Warranty
Data Security
parcelLab Retain
Returnless
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
Returnless
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, Returnless, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
RidgeShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among parcelLab Retain, Returnless, and AfterShip Returns.
parcelLab Retain
Returnless
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainReturnlessAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainReturnlessAfterShip Returns
- Return Request FilteringparcelLab RetainReturnlessAfterShip Returns
- RMA CSV ExportparcelLab RetainReturnlessAfterShip Returns
- Multi-Currency SupportparcelLab RetainReturnlessAfterShip Returns
- Return request or label expirationparcelLab RetainReturnlessAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainReturnlessAfterShip Returns
- Edit RMAparcelLab RetainReturnlessAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainReturnlessAfterShip Returns
- Return Sub-ReasonsparcelLab RetainReturnlessAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainReturnlessAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainReturnlessAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainReturnlessAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainReturnlessAfterShip Returns
- Exchange Order TrackingparcelLab RetainReturnlessAfterShip Returns
- IncentivesparcelLab RetainReturnlessAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainReturnlessAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainReturnlessAfterShip Returns
- Inventory Data SyncparcelLab RetainReturnlessAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainReturnlessAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainReturnlessAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainReturnlessAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainReturnlessAfterShip Returns
- Conditional ResolutionsparcelLab RetainReturnlessAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainReturnlessAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainReturnlessAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainReturnlessAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainReturnlessAfterShip Returns
- BlocklistparcelLab RetainReturnlessAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainReturnlessAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainReturnlessAfterShip Returns
- Remove Solution BrandingparcelLab RetainReturnlessAfterShip Returns
- Multi-Language EmailsparcelLab RetainReturnlessAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainReturnlessAfterShip Returns
- Email Types (Returns Status)parcelLab RetainReturnlessAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainReturnlessAfterShip Returns
- Multi-Language SupportparcelLab RetainReturnlessAfterShip Returns
- Custom Domain with SSLparcelLab RetainReturnlessAfterShip Returns
- Google Analytics TrackingparcelLab RetainReturnlessAfterShip Returns
- Embedded ReturnsparcelLab RetainReturnlessAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainReturnlessAfterShip Returns
- Support Chat BoxparcelLab RetainReturnlessAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainReturnlessAfterShip Returns
- CSV Export/DownloadparcelLab RetainReturnlessAfterShip Returns
- Report EmailingparcelLab RetainReturnlessAfterShip Returns
- Analytics BenchmarkingparcelLab RetainReturnlessAfterShip Returns
- Reports TypesparcelLab RetainReturnlessAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainReturnlessAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainReturnlessAfterShip Returns39
- eCommerce PlatformsparcelLab RetainReturnlessAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainReturnlessAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainReturnlessAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainReturnlessAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainReturnlessAfterShip Returns
- Returns APIparcelLab RetainReturnlessAfterShip Returns
Data Security
- SOC2parcelLab RetainReturnlessAfterShip Returns
- ISO27001parcelLab RetainReturnlessAfterShip Returns
- GDPRparcelLab RetainReturnlessAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year