parcelLab Retain vs. Return Prime
Take a look at this side-by-side comparison of parcelLab Retain, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
parcelLab Retain
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
Return Prime
AfterShip Returns
Warranty
Data Security
parcelLab Retain
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, Return Prime, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among parcelLab Retain, Return Prime, and AfterShip Returns.
parcelLab Retain
Return Prime
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainReturn PrimeAfterShip Returns
- Return Request FilteringparcelLab RetainReturn PrimeAfterShip Returns
- RMA CSV ExportparcelLab RetainReturn PrimeAfterShip Returns
- Multi-Currency SupportparcelLab RetainReturn PrimeAfterShip Returns
- Return request or label expirationparcelLab RetainReturn PrimeAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainReturn PrimeAfterShip Returns
- Edit RMAparcelLab RetainReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainReturn PrimeAfterShip Returns
- Return Sub-ReasonsparcelLab RetainReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainReturn PrimeAfterShip Returns
- Exchange Order TrackingparcelLab RetainReturn PrimeAfterShip Returns
- IncentivesparcelLab RetainReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainReturn PrimeAfterShip Returns
- Inventory Data SyncparcelLab RetainReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainReturn PrimeAfterShip Returns
- Conditional ResolutionsparcelLab RetainReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainReturn PrimeAfterShip Returns
- BlocklistparcelLab RetainReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainReturn PrimeAfterShip Returns
- Remove Solution BrandingparcelLab RetainReturn PrimeAfterShip Returns
- Multi-Language EmailsparcelLab RetainReturn PrimeAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainReturn PrimeAfterShip Returns
- Email Types (Returns Status)parcelLab RetainReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainReturn PrimeAfterShip Returns
- Multi-Language SupportparcelLab RetainReturn PrimeAfterShip Returns
- Custom Domain with SSLparcelLab RetainReturn PrimeAfterShip Returns
- Google Analytics TrackingparcelLab RetainReturn PrimeAfterShip Returns
- Embedded ReturnsparcelLab RetainReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainReturn PrimeAfterShip Returns
- Support Chat BoxparcelLab RetainReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainReturn PrimeAfterShip Returns
- CSV Export/DownloadparcelLab RetainReturn PrimeAfterShip Returns
- Report EmailingparcelLab RetainReturn PrimeAfterShip Returns
- Analytics BenchmarkingparcelLab RetainReturn PrimeAfterShip Returns
- Reports TypesparcelLab RetainReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainReturn PrimeAfterShip Returns39
- eCommerce PlatformsparcelLab RetainReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainReturn PrimeAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainReturn PrimeAfterShip Returns
- Returns APIparcelLab RetainReturn PrimeAfterShip Returns
Data Security
- SOC2parcelLab RetainReturn PrimeAfterShip Returns
- ISO27001parcelLab RetainReturn PrimeAfterShip Returns
- GDPRparcelLab RetainReturn PrimeAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year