parcelLab Retain vs. Refundid
Take a look at this side-by-side comparison of parcelLab Retain, Refundid, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
parcelLab Retain
0%
Refundid
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
Refundid
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
Refundid
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
Refundid
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
Refundid
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
Refundid
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
Refundid
AfterShip Returns
Warranty
Data Security
parcelLab Retain
Refundid
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
Refundid
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, Refundid, and AfterShip Returns Customers
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Billy JShopify
AMR Hair & BeautyShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among parcelLab Retain, Refundid, and AfterShip Returns.
parcelLab Retain
Refundid
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainRefundidAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainRefundidAfterShip Returns
- Return Request FilteringparcelLab RetainRefundidAfterShip Returns
- RMA CSV ExportparcelLab RetainRefundidAfterShip Returns
- Multi-Currency SupportparcelLab RetainRefundidAfterShip Returns
- Return request or label expirationparcelLab RetainRefundidAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainRefundidAfterShip Returns
- Edit RMAparcelLab RetainRefundidAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainRefundidAfterShip Returns
- Return Sub-ReasonsparcelLab RetainRefundidAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainRefundidAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainRefundidAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainRefundidAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainRefundidAfterShip Returns
- Exchange Order TrackingparcelLab RetainRefundidAfterShip Returns
- IncentivesparcelLab RetainRefundidAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainRefundidAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainRefundidAfterShip Returns
- Inventory Data SyncparcelLab RetainRefundidAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainRefundidAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainRefundidAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainRefundidAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainRefundidAfterShip Returns
- Conditional ResolutionsparcelLab RetainRefundidAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainRefundidAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainRefundidAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainRefundidAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainRefundidAfterShip Returns
- BlocklistparcelLab RetainRefundidAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainRefundidAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainRefundidAfterShip Returns
- Remove Solution BrandingparcelLab RetainRefundidAfterShip Returns
- Multi-Language EmailsparcelLab RetainRefundidAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainRefundidAfterShip Returns
- Email Types (Returns Status)parcelLab RetainRefundidAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainRefundidAfterShip Returns
- Multi-Language SupportparcelLab RetainRefundidAfterShip Returns
- Custom Domain with SSLparcelLab RetainRefundidAfterShip Returns
- Google Analytics TrackingparcelLab RetainRefundidAfterShip Returns
- Embedded ReturnsparcelLab RetainRefundidAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainRefundidAfterShip Returns
- Support Chat BoxparcelLab RetainRefundidAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainRefundidAfterShip Returns
- CSV Export/DownloadparcelLab RetainRefundidAfterShip Returns
- Report EmailingparcelLab RetainRefundidAfterShip Returns
- Analytics BenchmarkingparcelLab RetainRefundidAfterShip Returns
- Reports TypesparcelLab RetainRefundidAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainRefundidAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainRefundidAfterShip Returns39
- eCommerce PlatformsparcelLab RetainRefundidAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainRefundidAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainRefundidAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainRefundidAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainRefundidAfterShip Returns
- Returns APIparcelLab RetainRefundidAfterShip Returns
Data Security
- SOC2parcelLab RetainRefundidAfterShip Returns
- ISO27001parcelLab RetainRefundidAfterShip Returns
- GDPRparcelLab RetainRefundidAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
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You can subscribe to receive the data updates.Refundid Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year