parcelLab Retain vs. Parcel Perform Returns
Take a look at this side-by-side comparison of parcelLab Retain, Parcel Perform Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
parcelLab Retain
0%
Parcel Perform Returns
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
Parcel Perform Returns
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
Parcel Perform Returns
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
Parcel Perform Returns
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
Parcel Perform Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
Parcel Perform Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
Parcel Perform Returns
AfterShip Returns
Warranty
Data Security
parcelLab Retain
Parcel Perform Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
Parcel Perform Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain, Parcel Perform Returns, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among parcelLab Retain, Parcel Perform Returns, and AfterShip Returns.
parcelLab Retain
Parcel Perform Returns
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Return Request FilteringparcelLab RetainParcel Perform ReturnsAfterShip Returns
- RMA CSV ExportparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Multi-Currency SupportparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Return request or label expirationparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Edit RMAparcelLab RetainParcel Perform ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Return Sub-ReasonsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainParcel Perform ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainParcel Perform ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Exchange Order TrackingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- IncentivesparcelLab RetainParcel Perform ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainParcel Perform ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Inventory Data SyncparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainParcel Perform ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainParcel Perform ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Conditional ResolutionsparcelLab RetainParcel Perform ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainParcel Perform ReturnsAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainParcel Perform ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainParcel Perform ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- BlocklistparcelLab RetainParcel Perform ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainParcel Perform ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Remove Solution BrandingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Multi-Language EmailsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Email Types (Returns Status)parcelLab RetainParcel Perform ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Multi-Language SupportparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Custom Domain with SSLparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Google Analytics TrackingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Embedded ReturnsparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Support Chat BoxparcelLab RetainParcel Perform ReturnsAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainParcel Perform ReturnsAfterShip Returns
- CSV Export/DownloadparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Report EmailingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Analytics BenchmarkingparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Reports TypesparcelLab RetainParcel Perform ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainParcel Perform ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainParcel Perform ReturnsAfterShip Returns39
- eCommerce PlatformsparcelLab RetainParcel Perform ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainParcel Perform ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainParcel Perform ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainParcel Perform ReturnsAfterShip Returns
- Returns APIparcelLab RetainParcel Perform ReturnsAfterShip Returns
Data Security
- SOC2parcelLab RetainParcel Perform ReturnsAfterShip Returns
- ISO27001parcelLab RetainParcel Perform ReturnsAfterShip Returns
- GDPRparcelLab RetainParcel Perform ReturnsAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
We don't have enough data
You can subscribe to receive the data updates.Parcel Perform Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year