parcelLab Retain vs. AfterShip Returns
Take a look at this side-by-side comparison of parcelLab Retain and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
parcelLab Retain
0%
AfterShip Returns
100%
Returns Management
parcelLab Retain
0%
AfterShip Returns
87%
Exchange Management
parcelLab Retain
0%
AfterShip Returns
100%
Return Resolutions
parcelLab Retain
0%
AfterShip Returns
75%
eCommerce Platforms
parcelLab Retain
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
parcelLab Retain
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
parcelLab Retain
AfterShip Returns
Warranty
Data Security
parcelLab Retain
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
parcelLab Retain
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
parcelLab Retain and AfterShip Returns Customers
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Timex USShopify
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Features Comparison
Side-by-Side comparison of features between parcelLab Retain and AfterShip Returns.
parcelLab Retain
AfterShip Returns
Returns Management
- Admin PortalparcelLab RetainAfterShip Returns
- Admin portal - Multi-Language SupportparcelLab RetainAfterShip Returns
- Return Request FilteringparcelLab RetainAfterShip Returns
- RMA CSV ExportparcelLab RetainAfterShip Returns
- Multi-Currency SupportparcelLab RetainAfterShip Returns
- Return request or label expirationparcelLab RetainAfterShip Returns
- Shopify Resolution TaggingparcelLab RetainAfterShip Returns
- Edit RMAparcelLab RetainAfterShip Returns
Returns Reason
- Return Reasons by GroupparcelLab RetainAfterShip Returns
- Return Sub-ReasonsparcelLab RetainAfterShip Returns
- Return Reason Multi-Language SupportparcelLab RetainAfterShip Returns
- Mandatory Comment and Photo UploadparcelLab RetainAfterShip Returns
Exchange Management
- Exchanges Available PlatformparcelLab RetainAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeparcelLab RetainAfterShip Returns
- Exchange Order TrackingparcelLab RetainAfterShip Returns
- IncentivesparcelLab RetainAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyparcelLab RetainAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderparcelLab RetainAfterShip Returns
- Inventory Data SyncparcelLab RetainAfterShip Returns
- Minimum Inventory ThresholdparcelLab RetainAfterShip Returns
- Fulfillment Hold/ControlparcelLab RetainAfterShip Returns
Return Resolutions
- Return ResolutionparcelLab RetainAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsparcelLab RetainAfterShip Returns
- Conditional ResolutionsparcelLab RetainAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundparcelLab RetainAfterShip Returns
Eligibility Rules
- Return WindowparcelLab RetainAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesparcelLab RetainAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsparcelLab RetainAfterShip Returns
- BlocklistparcelLab RetainAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListparcelLab RetainAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsparcelLab RetainAfterShip Returns
- Remove Solution BrandingparcelLab RetainAfterShip Returns
- Multi-Language EmailsparcelLab RetainAfterShip Returns
- Internal Merchant NotificationsparcelLab RetainAfterShip Returns
- Email Types (Returns Status)parcelLab RetainAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorparcelLab RetainAfterShip Returns
- Multi-Language SupportparcelLab RetainAfterShip Returns
- Custom Domain with SSLparcelLab RetainAfterShip Returns
- Google Analytics TrackingparcelLab RetainAfterShip Returns
- Embedded ReturnsparcelLab RetainAfterShip Returns
- Remove Solution Provider BrandingparcelLab RetainAfterShip Returns
- Support Chat BoxparcelLab RetainAfterShip Returns
Analytics
- Analytics DashboardparcelLab RetainAfterShip Returns
- CSV Export/DownloadparcelLab RetainAfterShip Returns
- Report EmailingparcelLab RetainAfterShip Returns
- Analytics BenchmarkingparcelLab RetainAfterShip Returns
- Reports TypesparcelLab RetainAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionparcelLab RetainAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationparcelLab RetainAfterShip Returns39
- eCommerce PlatformsparcelLab RetainAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformparcelLab RetainAfterShip Returns
- Tech Partners & SolutionsparcelLab RetainAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesparcelLab RetainAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionparcelLab RetainAfterShip Returns
- Returns APIparcelLab RetainAfterShip Returns
Data Security
- SOC2parcelLab RetainAfterShip Returns
- ISO27001parcelLab RetainAfterShip Returns
- GDPRparcelLab RetainAfterShip Returns
Pricing Comparison
parcelLab Retain Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year