Parcel Perform Returns vs. parcelLab Retain
Take a look at this side-by-side comparison of Parcel Perform Returns, parcelLab Retain, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Parcel Perform Returns
0%
parcelLab Retain
0%
AfterShip Returns
100%
Returns Management
Parcel Perform Returns
0%
parcelLab Retain
0%
AfterShip Returns
87%
Exchange Management
Parcel Perform Returns
0%
parcelLab Retain
0%
AfterShip Returns
100%
Return Resolutions
Parcel Perform Returns
0%
parcelLab Retain
0%
AfterShip Returns
75%
eCommerce Platforms
Parcel Perform Returns
parcelLab Retain
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Parcel Perform Returns
parcelLab Retain
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Parcel Perform Returns
parcelLab Retain
AfterShip Returns
Warranty
Data Security
Parcel Perform Returns
parcelLab Retain
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Parcel Perform Returns
parcelLab Retain
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Parcel Perform Returns, parcelLab Retain, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among Parcel Perform Returns, parcelLab Retain, and AfterShip Returns.
Parcel Perform Returns
parcelLab Retain
AfterShip Returns
Returns Management
- Admin PortalParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Admin portal - Multi-Language SupportParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Return Request FilteringParcel Perform ReturnsparcelLab RetainAfterShip Returns
- RMA CSV ExportParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Multi-Currency SupportParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Return request or label expirationParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Shopify Resolution TaggingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Edit RMAParcel Perform ReturnsparcelLab RetainAfterShip Returns
Returns Reason
- Return Reasons by GroupParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Return Sub-ReasonsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Return Reason Multi-Language SupportParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Mandatory Comment and Photo UploadParcel Perform ReturnsparcelLab RetainAfterShip Returns
Exchange Management
- Exchanges Available PlatformParcel Perform ReturnsparcelLab RetainAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Exchange Order TrackingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- IncentivesParcel Perform ReturnsparcelLab RetainAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyParcel Perform ReturnsparcelLab RetainAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Inventory Data SyncParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Minimum Inventory ThresholdParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Fulfillment Hold/ControlParcel Perform ReturnsparcelLab RetainAfterShip Returns
Return Resolutions
- Return ResolutionParcel Perform ReturnsparcelLab RetainAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Conditional ResolutionsParcel Perform ReturnsparcelLab RetainAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundParcel Perform ReturnsparcelLab RetainAfterShip Returns
Eligibility Rules
- Return WindowParcel Perform ReturnsparcelLab RetainAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesParcel Perform ReturnsparcelLab RetainAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- BlocklistParcel Perform ReturnsparcelLab RetainAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListParcel Perform ReturnsparcelLab RetainAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Remove Solution BrandingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Multi-Language EmailsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Internal Merchant NotificationsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Email Types (Returns Status)Parcel Perform ReturnsparcelLab RetainAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Multi-Language SupportParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Custom Domain with SSLParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Google Analytics TrackingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Embedded ReturnsParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Remove Solution Provider BrandingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Support Chat BoxParcel Perform ReturnsparcelLab RetainAfterShip Returns
Analytics
- Analytics DashboardParcel Perform ReturnsparcelLab RetainAfterShip Returns
- CSV Export/DownloadParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Report EmailingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Analytics BenchmarkingParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Reports TypesParcel Perform ReturnsparcelLab RetainAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionParcel Perform ReturnsparcelLab RetainAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationParcel Perform ReturnsparcelLab RetainAfterShip Returns39
- eCommerce PlatformsParcel Perform ReturnsparcelLab RetainAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Tech Partners & SolutionsParcel Perform ReturnsparcelLab RetainAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesParcel Perform ReturnsparcelLab RetainAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionParcel Perform ReturnsparcelLab RetainAfterShip Returns
- Returns APIParcel Perform ReturnsparcelLab RetainAfterShip Returns
Data Security
- SOC2Parcel Perform ReturnsparcelLab RetainAfterShip Returns
- ISO27001Parcel Perform ReturnsparcelLab RetainAfterShip Returns
- GDPRParcel Perform ReturnsparcelLab RetainAfterShip Returns
Pricing Comparison
Parcel Perform Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.parcelLab Retain Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year