Skip to main content

Parcel Panel vs. track123

See this side-by-side comparison of Parcel Panel and track123 based on preference data from user reviews. Parcel Panel has 48970 customers. By contrast, track123 has 44540 customers.

Parcel Panel

ParcelPanel is the best post-purchase solution for Shopify, Shopify Plus and WooCommerce businesses. It seamlessly integrates with over 1,080 carriers in the world to enable real-time tracking status updates. With ParcelPanel, businesses can set up a branded tracking page, send automated shipping notifications to keep customers in the loop of the shipment progress, and target customers' interests with AI-powered product recommendations to effectively reduce WISMO calls, improve the post-purchase experience and boost sales.

track123

Track123 is a cross-border sellers with a one-stop logistics tracking and management service, it’s part of Shenzhen Lingxing Network Technology Co., Ltd. which established in 2017, aiming to provide refined operation and integrated financial solutions for cross-border e-commerce sellers. The company is headquartered in Shenzhen and has localized service centers in over 20 cities in China. Currently, it has completed a Series C financing round of 280 million RMB led by Xianghe Capital.

Features Comparison

Side-by-Side compare features between Parcel Panel and track123.

Parcel Panel

track123

All-in-one Shipment Tracking

  • Auto Sync Shipments
    Parcel Panel
    track123
  • Sync Shipments from Multiple Platforms
    Parcel PanelShopify, WooCommerce
    track123Shopify only
  • Sync Shipments from Multiple Stores
    Parcel Panel
    track123
  • CSV Import & Export
    Parcel Panel
    track123Growth feature
  • Tracking API
    Parcel Panel
    track123
  • Carrier Integrations
    Parcel Panel1,087+
    track1231,700+
  • Carrier Auto-Detection
    Parcel Panel
    track123
  • Standardized Order Statuses
    Parcel Panel8
    track1235
  • Shipment List
    Parcel Panel
    track123
  • Search & filter shipments
    Parcel Panel
    track123
  • Detailed Shipment Information
    Parcel Panel
    track123
  • Add notes/comment to shipments
    Parcel Panel
    track123
  • Custom Order Status
    Parcel Panel
    track123Growth feature
  • Send notification
    Parcel Panel
    track123
  • Estimated Delivery Date
    Parcel PanelFlexible timeframe setting, advanced settings based on destinations, automatic correction with tracking information from carriers (Essential feature)
    track123Intelligent EDD on the product page, no code needed
  • Hide order status
    Parcel Panel
    track123
  • Tracking SDK
    Parcel Panel
    track123
  • Tracking Webhook
    Parcel Panel
    track123

Branded Tracking Page

  • Shipment Lookup
    Parcel Panel
    track123
  • Track Button
    Parcel Panel
    track123
  • Estimated Delivery Date
    Parcel Panel
    track123
  • Customize Tracking Detail
    Parcel Panel
    track123
  • Localization
    Parcel PanelPowered by Google Translate
    track123Powered by Microsoft
  • Customized localization
    Parcel Panel
    track123
  • Support Languages
    Parcel Panel10
    track12314 (Advanced feature)
  • Themes
    Parcel Panel2
    track1232 (tradition and modern)
  • Look and feel Customization
    Parcel PanelSupports CSS & HTML, with code examples available
    track123Supports CSS & HTML, with code examples available
  • Product Recommendations
    Parcel PanelAI-powered (Essential plan), product collection (Essential plan)
    track123
  • SEO Friendly
    Parcel Panel
    track123
  • Custom Domain
    Parcel Panel
    track123
  • Multiple Tracking Pages
    Parcel Panel
    track123
  • Tracking Page in Shopify store
    Parcel Panel
    track123
  • Shipment Reviews
    Parcel Panel
    track123
  • Analytics Integration
    Parcel Panel
    track123

Shipping Notifications

  • Notification Types
    Parcel PanelEmail
    track123Email
  • Notification Trigger
    Parcel PanelInfo received, in transit, out for delivery, delivered, exception, failed attempt
    track123Info received, In transit, Out for delivery, Failed attempt, Exception, Delivered, Expired
  • Advanced Notification Rules
    Parcel Panel
    track123
  • Pre-Built Email Templates
    Parcel Panel
    track123Via OrderlyEmails
  • Email Localization
    Parcel PanelEnglish, French, German, Italian, Spanish, Portuguese, Hebrew, Dutch
    track123English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
  • Personalized Email
    Parcel Panel
    track123
  • Visualized Email Editor
    Parcel Panel
    track123
  • HTML Email Editor
    Parcel Panel
    track123
  • Built-in Email Sender
    Parcel Panel
    track123
  • Customized Email Sender
    Parcel Panel
    track123
  • Built-in SMS Sender
    Parcel Panel
    track123
  • Dedicated SMS Sender
    Parcel Panel
    track123
  • Built-in SMS Templates
    Parcel Panel
    track123
  • Customized SMS Templates
    Parcel Panel
    track123

Analytics

  • Shipment Report
    Parcel Panel
    track123
  • Order to delivery time report
    Parcel Panel
    track123
  • On-Time Shipments Report
    Parcel Panel
    track123
  • Transit Times Report
    Parcel Panel
    track123Growth feature
  • Exceptions Report
    Parcel Panel
    track123
  • Tracking Page Report
    Parcel Panel
    track123
  • Product Recommendation Report
    Parcel Panel
    track123
  • Notification Report
    Parcel Panel
    track123
  • Shipment Review Report
    Parcel Panel
    track123
  • Export Report
    Parcel Panel
    track123
  • Email Report
    Parcel Panel
    track123
  • Returns Analytics
    Parcel Panel
    track123

Collaboration

  • Multiple seats
    Parcel Panel
    track123
  • Predefined roles
    Parcel Panel
    track123
  • Customized roles and permission
    Parcel Panel
    track123
  • SSO integration
    Parcel Panel
    track123
  • 2FA Login
    Parcel Panel
    track123
  • Multiple organizations
    Parcel Panel
    track123
  • Sub-organizations
    Parcel Panel
    track123

Data Security

  • SOC 2 compliance
    Parcel Panel
    track123
  • ISO 27001 certification
    Parcel Panel
    track123
  • GDPR Compliance
    Parcel Panel
    track123
  • CCPA Compliance
    Parcel Panel
    track123
  • HIPPA
    Parcel Panel
    track123

Third-Party Integrations

  • E-Commerce Platform Integration
    Parcel Panel3
    track1232
  • Shopify
    Parcel Panel
    track123
  • WooCommerce
    Parcel Panel
    track123
  • Shopify Flow Integration
    Parcel Panel
    track123
  • Website Builder Integration & E-Commerce Platform
    Parcel PanelPageFly, Flits
    track123PageFly, EComposer
  • Email Marketing App Integration
    Parcel PanelKlaviyo, Omnisend, OrderlyEmails, UpOrder
    track123Klaviyo, OrderlyEmails, Shopify email, Omnisend (Advanced feature)
  • Review App Integration
    Parcel PanelLoox, Judge.me, Trustoo, Stamped
    track123Loox, Judge.me, Stamped.io, Product Reviews, Fera
  • Live Chat App Integration
    Parcel PanelZendesk, Intercom, Gorgias, Willdesk
    track123
  • Loyalty App Integration
    Parcel PanelGrowave
    track123
  • Product Sourcing Integration
    Parcel Panel
    track123Dser
  • Notification Integration
    Parcel Panel
    track123Slack
  • Translation Integration
    Parcel PanelETranslate, Weglot
    track123Weglot
  • Payments Integration
    Parcel Panel
    track123
  • Other Integration
    Parcel PanelDSers, Dropshipman
    track123

Customer Support

  • Remove the "Powered by" Message
    Parcel PanelContact ParcelPanel support
    track123Advanced feature
  • Help Center
    Parcel Panel
    track123
  • 24/7 Live Chat Support
    Parcel Panel
    track123
  • Call support
    Parcel Panel
    track123Dedicated support for Enterprise plan users
  • 24/7 Email Support
    Parcel Panel
    track123

Pricing Comparison

Parcel Panel Pricing

price tier 1$9.00200 Shipments Per Month
price tier 2$49.002,000 Shipments Per Month
price tier 3$399.0025,000 Shipments Per Month

track123 Pricing

price tier 1Free100 Shipments Per Month
price tier 2$9.00300 Shipments Per Month
price tier 3$49.002,000 Shipments Per Month
price tier 4$399.0030,000 Shipments Per Month