Optoro vs. Returnless
Take a look at this side-by-side comparison of Optoro, Returnless, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Optoro
0%
Returnless
0%
AfterShip Returns
100%
Returns Management
Optoro
0%
Returnless
0%
AfterShip Returns
87%
Exchange Management
Optoro
0%
Returnless
0%
AfterShip Returns
100%
Return Resolutions
Optoro
0%
Returnless
0%
AfterShip Returns
75%
eCommerce Platforms
Optoro
Returnless
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Optoro
Returnless
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Optoro
Returnless
AfterShip Returns
Warranty
Data Security
Optoro
Returnless
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Optoro
Returnless
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
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"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
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"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
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"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
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"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
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"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Optoro, Returnless, and AfterShip Returns Customers
Betsey JohnsonShopify
Steve MaddenCustom Cart
DiademNYCShopify
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Total Customers by Region
Top 1 Regions of Optoro Customers
- United States (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Canada (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Optoro Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 1 Monthly Sales Distributed of Optoro Customers
- $1.00K to $10.00K (1-10 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00 to $1.00K (1-10 Customers)
- $1.00K to $10.00K (51-100 Customers)
- $100.00K to $1.00M (31-50 Customers)
Features Comparison
Side-by-Side comparison of features among Optoro, Returnless, and AfterShip Returns.
Optoro
Returnless
AfterShip Returns
Returns Management
- Admin PortalOptoroReturnlessAfterShip Returns
- Admin portal - Multi-Language SupportOptoroReturnlessAfterShip Returns
- Return Request FilteringOptoroReturnlessAfterShip Returns
- RMA CSV ExportOptoroReturnlessAfterShip Returns
- Multi-Currency SupportOptoroReturnlessAfterShip Returns
- Return request or label expirationOptoroReturnlessAfterShip Returns
- Shopify Resolution TaggingOptoroReturnlessAfterShip Returns
- Edit RMAOptoroReturnlessAfterShip Returns
Returns Reason
- Return Reasons by GroupOptoroReturnlessAfterShip Returns
- Return Sub-ReasonsOptoroReturnlessAfterShip Returns
- Return Reason Multi-Language SupportOptoroReturnlessAfterShip Returns
- Mandatory Comment and Photo UploadOptoroReturnlessAfterShip Returns
Exchange Management
- Exchanges Available PlatformOptoroReturnlessAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeOptoroReturnlessAfterShip Returns
- Exchange Order TrackingOptoroReturnlessAfterShip Returns
- IncentivesOptoroReturnlessAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyOptoroReturnlessAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderOptoroReturnlessAfterShip Returns
- Inventory Data SyncOptoroReturnlessAfterShip Returns
- Minimum Inventory ThresholdOptoroReturnlessAfterShip Returns
- Fulfillment Hold/ControlOptoroReturnlessAfterShip Returns
Return Resolutions
- Return ResolutionOptoroReturnlessAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsOptoroReturnlessAfterShip Returns
- Conditional ResolutionsOptoroReturnlessAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundOptoroReturnlessAfterShip Returns
Eligibility Rules
- Return WindowOptoroReturnlessAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesOptoroReturnlessAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsOptoroReturnlessAfterShip Returns
- BlocklistOptoroReturnlessAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListOptoroReturnlessAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsOptoroReturnlessAfterShip Returns
- Remove Solution BrandingOptoroReturnlessAfterShip Returns
- Multi-Language EmailsOptoroReturnlessAfterShip Returns
- Internal Merchant NotificationsOptoroReturnlessAfterShip Returns
- Email Types (Returns Status)OptoroReturnlessAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorOptoroReturnlessAfterShip Returns
- Multi-Language SupportOptoroReturnlessAfterShip Returns
- Custom Domain with SSLOptoroReturnlessAfterShip Returns
- Google Analytics TrackingOptoroReturnlessAfterShip Returns
- Embedded ReturnsOptoroReturnlessAfterShip Returns
- Remove Solution Provider BrandingOptoroReturnlessAfterShip Returns
- Support Chat BoxOptoroReturnlessAfterShip Returns
Analytics
- Analytics DashboardOptoroReturnlessAfterShip Returns
- CSV Export/DownloadOptoroReturnlessAfterShip Returns
- Report EmailingOptoroReturnlessAfterShip Returns
- Analytics BenchmarkingOptoroReturnlessAfterShip Returns
- Reports TypesOptoroReturnlessAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionOptoroReturnlessAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationOptoroReturnlessAfterShip Returns39
- eCommerce PlatformsOptoroReturnlessAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformOptoroReturnlessAfterShip Returns
- Tech Partners & SolutionsOptoroReturnlessAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesOptoroReturnlessAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionOptoroReturnlessAfterShip Returns
- Returns APIOptoroReturnlessAfterShip Returns
Data Security
- SOC2OptoroReturnlessAfterShip Returns
- ISO27001OptoroReturnlessAfterShip Returns
- GDPROptoroReturnlessAfterShip Returns
Pricing Comparison
Optoro Pricing
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year