Narvar Return & Exchange vs. ZigZag
Take a look at this side-by-side comparison of Narvar Return & Exchange, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Narvar Return & Exchange
60%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Narvar Return & Exchange
75%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Narvar Return & Exchange
75%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Narvar Return & Exchange
50%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Narvar Return & Exchange
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Narvar Return & Exchange
Warranty
ZigZag
AfterShip Returns
Warranty
Data Security
Narvar Return & Exchange
SOC2
ISO27001
GDPR
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Narvar Return & Exchange
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Narvar Return & Exchange, ZigZag, and AfterShip Returns Customers
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FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among Narvar Return & Exchange, ZigZag, and AfterShip Returns.
Narvar Return & Exchange
ZigZag
AfterShip Returns
Returns Management
- Admin PortalNarvar Return & ExchangeZigZagAfterShip Returns
- Admin portal - Multi-Language SupportNarvar Return & ExchangeZigZagAfterShip Returns
- Return Request FilteringNarvar Return & ExchangeZigZagAfterShip Returns
- RMA CSV ExportNarvar Return & ExchangeZigZagAfterShip Returns
- Multi-Currency SupportNarvar Return & ExchangeZigZagAfterShip Returns
- Return request or label expirationNarvar Return & ExchangeZigZagAfterShip Returns
- Shopify Resolution TaggingNarvar Return & ExchangeZigZagAfterShip Returns
- Edit RMANarvar Return & ExchangeZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupNarvar Return & ExchangeZigZagAfterShip Returns
- Return Sub-ReasonsNarvar Return & ExchangeZigZagAfterShip Returns
- Return Reason Multi-Language SupportNarvar Return & ExchangeZigZagAfterShip Returns
- Mandatory Comment and Photo UploadNarvar Return & ExchangeZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformNarvar Return & ExchangeNo exchange for other items solutionZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeNarvar Return & ExchangeZigZagAfterShip Returns
- Exchange Order TrackingNarvar Return & ExchangeNo exchange for other items solutionZigZagAfterShip Returns
- IncentivesNarvar Return & ExchangeNo exchange for other items solutionZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyNarvar Return & Exchange No warranty returnsZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderNarvar Return & ExchangeZigZagAfterShip Returns
- Inventory Data SyncNarvar Return & ExchangeZigZagAfterShip Returns
- Minimum Inventory ThresholdNarvar Return & ExchangeZigZagAfterShip Returns
- Fulfillment Hold/ControlNarvar Return & ExchangeZigZagAfterShip Returns
Return Resolutions
- Return ResolutionNarvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift ReturnsZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsNarvar Return & ExchangeZigZagAfterShip Returns
- Conditional ResolutionsNarvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundNarvar Return & ExchangeZigZagAfterShip Returns
Eligibility Rules
- Return WindowNarvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event DateZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesNarvar Return & ExchangeLimit to One SKU per Request; Discount ItemsZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsNarvar Return & ExchangeZigZagAfterShip Returns
- BlocklistNarvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount CodeZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListNarvar Return & ExchangeZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsNarvar Return & ExchangeZigZagAfterShip Returns
- Remove Solution BrandingNarvar Return & ExchangeZigZagAfterShip Returns
- Multi-Language EmailsNarvar Return & ExchangeZigZagAfterShip Returns
- Internal Merchant NotificationsNarvar Return & ExchangeZigZagAfterShip Returns
- Email Types (Returns Status)Narvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request ResolvedZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorNarvar Return & ExchangeZigZagAfterShip Returns
- Multi-Language SupportNarvar Return & ExchangeZigZagAfterShip Returns
- Custom Domain with SSLNarvar Return & ExchangeZigZagAfterShip Returns
- Google Analytics TrackingNarvar Return & ExchangeZigZagAfterShip Returns
- Embedded ReturnsNarvar Return & ExchangeZigZagAfterShip Returns
- Remove Solution Provider BrandingNarvar Return & ExchangeZigZagAfterShip Returns
- Support Chat BoxNarvar Return & ExchangeZigZagAfterShip Returns
Analytics
- Analytics DashboardNarvar Return & ExchangeZigZagAfterShip Returns
- CSV Export/DownloadNarvar Return & ExchangeZigZagAfterShip Returns
- Report EmailingNarvar Return & ExchangeZigZagAfterShip Returns
- Analytics BenchmarkingNarvar Return & ExchangeZigZagAfterShip Returns
- Reports TypesNarvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution TimeZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionNarvar Return & ExchangeNo mention of fraud detectionZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationNarvar Return & Exchange300+ (including tracking)ZigZagAfterShip Returns39
- eCommerce PlatformsNarvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformNarvar Return & ExchangeZigZagAfterShip Returns
- Tech Partners & SolutionsNarvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, NetsuiteZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesNarvar Return & ExchangeZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionNarvar Return & ExchangeZigZagAfterShip Returns
- Returns APINarvar Return & ExchangeZigZagAfterShip Returns
Data Security
- SOC2Narvar Return & ExchangeZigZagAfterShip Returns
- ISO27001Narvar Return & ExchangeZigZagAfterShip Returns
- GDPRNarvar Return & ExchangeZigZagAfterShip Returns
Pricing Comparison
Narvar Return & Exchange Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year