Narvar Return & Exchange vs. Returnly
Take a look at this side-by-side comparison of Narvar Return & Exchange, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Narvar Return & Exchange
60%
Returnly
0%
AfterShip Returns
100%
Returns Management
Narvar Return & Exchange
75%
Returnly
0%
AfterShip Returns
87%
Exchange Management
Narvar Return & Exchange
75%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
Narvar Return & Exchange
50%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Narvar Return & Exchange
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Narvar Return & Exchange
Warranty
Returnly
AfterShip Returns
Warranty
Data Security
Narvar Return & Exchange
SOC2
ISO27001
GDPR
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Narvar Return & Exchange
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Narvar Return & Exchange, Returnly, and AfterShip Returns.
Narvar Return & Exchange
Returnly
AfterShip Returns
Returns Management
- Admin PortalNarvar Return & ExchangeReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportNarvar Return & ExchangeReturnlyAfterShip Returns
- Return Request FilteringNarvar Return & ExchangeReturnlyAfterShip Returns
- RMA CSV ExportNarvar Return & ExchangeReturnlyAfterShip Returns
- Multi-Currency SupportNarvar Return & ExchangeReturnlyAfterShip Returns
- Return request or label expirationNarvar Return & ExchangeReturnlyAfterShip Returns
- Shopify Resolution TaggingNarvar Return & ExchangeReturnlyAfterShip Returns
- Edit RMANarvar Return & ExchangeReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupNarvar Return & ExchangeReturnlyAfterShip Returns
- Return Sub-ReasonsNarvar Return & ExchangeReturnlyAfterShip Returns
- Return Reason Multi-Language SupportNarvar Return & ExchangeReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadNarvar Return & ExchangeReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformNarvar Return & ExchangeNo exchange for other items solutionReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeNarvar Return & ExchangeReturnlyAfterShip Returns
- Exchange Order TrackingNarvar Return & ExchangeNo exchange for other items solutionReturnlyAfterShip Returns
- IncentivesNarvar Return & ExchangeNo exchange for other items solutionReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyNarvar Return & Exchange No warranty returnsReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderNarvar Return & ExchangeReturnlyAfterShip Returns
- Inventory Data SyncNarvar Return & ExchangeReturnlyAfterShip Returns
- Minimum Inventory ThresholdNarvar Return & ExchangeReturnlyAfterShip Returns
- Fulfillment Hold/ControlNarvar Return & ExchangeReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionNarvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift ReturnsReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsNarvar Return & ExchangeReturnlyAfterShip Returns
- Conditional ResolutionsNarvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundNarvar Return & ExchangeReturnlyAfterShip Returns
Eligibility Rules
- Return WindowNarvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event DateReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesNarvar Return & ExchangeLimit to One SKU per Request; Discount ItemsReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsNarvar Return & ExchangeReturnlyAfterShip Returns
- BlocklistNarvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount CodeReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListNarvar Return & ExchangeReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsNarvar Return & ExchangeReturnlyAfterShip Returns
- Remove Solution BrandingNarvar Return & ExchangeReturnlyAfterShip Returns
- Multi-Language EmailsNarvar Return & ExchangeReturnlyAfterShip Returns
- Internal Merchant NotificationsNarvar Return & ExchangeReturnlyAfterShip Returns
- Email Types (Returns Status)Narvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request ResolvedReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorNarvar Return & ExchangeReturnlyAfterShip Returns
- Multi-Language SupportNarvar Return & ExchangeReturnlyAfterShip Returns
- Custom Domain with SSLNarvar Return & ExchangeReturnlyAfterShip Returns
- Google Analytics TrackingNarvar Return & ExchangeReturnlyAfterShip Returns
- Embedded ReturnsNarvar Return & ExchangeReturnlyAfterShip Returns
- Remove Solution Provider BrandingNarvar Return & ExchangeReturnlyAfterShip Returns
- Support Chat BoxNarvar Return & ExchangeReturnlyAfterShip Returns
Analytics
- Analytics DashboardNarvar Return & ExchangeReturnlyAfterShip Returns
- CSV Export/DownloadNarvar Return & ExchangeReturnlyAfterShip Returns
- Report EmailingNarvar Return & ExchangeReturnlyAfterShip Returns
- Analytics BenchmarkingNarvar Return & ExchangeReturnlyAfterShip Returns
- Reports TypesNarvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution TimeReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionNarvar Return & ExchangeNo mention of fraud detectionReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationNarvar Return & Exchange300+ (including tracking)ReturnlyAfterShip Returns39
- eCommerce PlatformsNarvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformNarvar Return & ExchangeReturnlyAfterShip Returns
- Tech Partners & SolutionsNarvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, NetsuiteReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesNarvar Return & ExchangeReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionNarvar Return & ExchangeReturnlyAfterShip Returns
- Returns APINarvar Return & ExchangeReturnlyAfterShip Returns
Data Security
- SOC2Narvar Return & ExchangeReturnlyAfterShip Returns
- ISO27001Narvar Return & ExchangeReturnlyAfterShip Returns
- GDPRNarvar Return & ExchangeReturnlyAfterShip Returns
Pricing Comparison
Narvar Return & Exchange Pricing
We don't have enough data
You can subscribe to receive the data updates.Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year