Narvar Return & Exchange vs. Return Rabbit
Take a look at this side-by-side comparison of Narvar Return & Exchange, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Narvar Return & Exchange
60%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Narvar Return & Exchange
75%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Narvar Return & Exchange
75%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Narvar Return & Exchange
50%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Narvar Return & Exchange
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Narvar Return & Exchange
Warranty
Return Rabbit
AfterShip Returns
Warranty
Data Security
Narvar Return & Exchange
SOC2
ISO27001
GDPR
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Narvar Return & Exchange
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Narvar Return & Exchange, Return Rabbit, and AfterShip Returns.
Narvar Return & Exchange
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Return Request FilteringNarvar Return & ExchangeReturn RabbitAfterShip Returns
- RMA CSV ExportNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Multi-Currency SupportNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Return request or label expirationNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Shopify Resolution TaggingNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Edit RMANarvar Return & ExchangeReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Return Sub-ReasonsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadNarvar Return & ExchangeReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformNarvar Return & ExchangeNo exchange for other items solutionReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Exchange Order TrackingNarvar Return & ExchangeNo exchange for other items solutionReturn RabbitAfterShip Returns
- IncentivesNarvar Return & ExchangeNo exchange for other items solutionReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyNarvar Return & Exchange No warranty returnsReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Inventory Data SyncNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlNarvar Return & ExchangeReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionNarvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift ReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Conditional ResolutionsNarvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundNarvar Return & ExchangeReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowNarvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event DateReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesNarvar Return & ExchangeLimit to One SKU per Request; Discount ItemsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- BlocklistNarvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount CodeReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListNarvar Return & ExchangeReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Remove Solution BrandingNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Multi-Language EmailsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Internal Merchant NotificationsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Email Types (Returns Status)Narvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request ResolvedReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Multi-Language SupportNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Custom Domain with SSLNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Google Analytics TrackingNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Embedded ReturnsNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Support Chat BoxNarvar Return & ExchangeReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardNarvar Return & ExchangeReturn RabbitAfterShip Returns
- CSV Export/DownloadNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Report EmailingNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Analytics BenchmarkingNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Reports TypesNarvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution TimeReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionNarvar Return & ExchangeNo mention of fraud detectionReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationNarvar Return & Exchange300+ (including tracking)Return RabbitAfterShip Returns39
- eCommerce PlatformsNarvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Tech Partners & SolutionsNarvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, NetsuiteReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesNarvar Return & ExchangeReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionNarvar Return & ExchangeReturn RabbitAfterShip Returns
- Returns APINarvar Return & ExchangeReturn RabbitAfterShip Returns
Data Security
- SOC2Narvar Return & ExchangeReturn RabbitAfterShip Returns
- ISO27001Narvar Return & ExchangeReturn RabbitAfterShip Returns
- GDPRNarvar Return & ExchangeReturn RabbitAfterShip Returns
Pricing Comparison
Narvar Return & Exchange Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year