Narvar Return & Exchange vs. Return Prime
Take a look at this side-by-side comparison of Narvar Return & Exchange, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Narvar Return & Exchange
60%
Return Prime
0%
AfterShip Returns
100%
Returns Management
Narvar Return & Exchange
75%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
Narvar Return & Exchange
75%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
Narvar Return & Exchange
50%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Narvar Return & Exchange
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Narvar Return & Exchange
Warranty
Return Prime
AfterShip Returns
Warranty
Data Security
Narvar Return & Exchange
SOC2
ISO27001
GDPR
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Narvar Return & Exchange
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
Get started free
"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Narvar Return & Exchange, Return Prime, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.T
Tifosi OpticsShopify
T
T&C Surf DesignsShopify
M
Miss CircleShopify
H
HexClad CookwareShopify
ShokzShopify
Timex USShopify
Features Comparison
Side-by-Side comparison of features among Narvar Return & Exchange, Return Prime, and AfterShip Returns.
Narvar Return & Exchange
Return Prime
AfterShip Returns
Returns Management
- Admin PortalNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Return Request FilteringNarvar Return & ExchangeReturn PrimeAfterShip Returns
- RMA CSV ExportNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Multi-Currency SupportNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Return request or label expirationNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Shopify Resolution TaggingNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Edit RMANarvar Return & ExchangeReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Return Sub-ReasonsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadNarvar Return & ExchangeReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformNarvar Return & ExchangeNo exchange for other items solutionReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Exchange Order TrackingNarvar Return & ExchangeNo exchange for other items solutionReturn PrimeAfterShip Returns
- IncentivesNarvar Return & ExchangeNo exchange for other items solutionReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyNarvar Return & Exchange No warranty returnsReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Inventory Data SyncNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlNarvar Return & ExchangeReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionNarvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift ReturnsReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Conditional ResolutionsNarvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundNarvar Return & ExchangeReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowNarvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event DateReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesNarvar Return & ExchangeLimit to One SKU per Request; Discount ItemsReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- BlocklistNarvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount CodeReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListNarvar Return & ExchangeReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Remove Solution BrandingNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Multi-Language EmailsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Internal Merchant NotificationsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Email Types (Returns Status)Narvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request ResolvedReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Multi-Language SupportNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Custom Domain with SSLNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Google Analytics TrackingNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Embedded ReturnsNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Support Chat BoxNarvar Return & ExchangeReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardNarvar Return & ExchangeReturn PrimeAfterShip Returns
- CSV Export/DownloadNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Report EmailingNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Analytics BenchmarkingNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Reports TypesNarvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution TimeReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionNarvar Return & ExchangeNo mention of fraud detectionReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationNarvar Return & Exchange300+ (including tracking)Return PrimeAfterShip Returns39
- eCommerce PlatformsNarvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Tech Partners & SolutionsNarvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, NetsuiteReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesNarvar Return & ExchangeReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionNarvar Return & ExchangeReturn PrimeAfterShip Returns
- Returns APINarvar Return & ExchangeReturn PrimeAfterShip Returns
Data Security
- SOC2Narvar Return & ExchangeReturn PrimeAfterShip Returns
- ISO27001Narvar Return & ExchangeReturn PrimeAfterShip Returns
- GDPRNarvar Return & ExchangeReturn PrimeAfterShip Returns
Pricing Comparison
Narvar Return & Exchange Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year