Narvar Return & Exchange vs. Parcel Perform Returns
Take a look at this side-by-side comparison of Narvar Return & Exchange, Parcel Perform Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Narvar Return & Exchange
60%
Parcel Perform Returns
0%
AfterShip Returns
100%
Returns Management
Narvar Return & Exchange
75%
Parcel Perform Returns
0%
AfterShip Returns
87%
Exchange Management
Narvar Return & Exchange
75%
Parcel Perform Returns
0%
AfterShip Returns
100%
Return Resolutions
Narvar Return & Exchange
50%
Parcel Perform Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Parcel Perform Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Narvar Return & Exchange
Parcel Perform Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Narvar Return & Exchange
Warranty
Parcel Perform Returns
AfterShip Returns
Warranty
Data Security
Narvar Return & Exchange
SOC2
ISO27001
GDPR
Parcel Perform Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Narvar Return & Exchange
Parcel Perform Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Features Comparison
Side-by-Side comparison of features among Narvar Return & Exchange, Parcel Perform Returns, and AfterShip Returns.
Narvar Return & Exchange
Parcel Perform Returns
AfterShip Returns
Returns Management
- Admin PortalNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Return Request FilteringNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- RMA CSV ExportNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Multi-Currency SupportNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Return request or label expirationNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Shopify Resolution TaggingNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Edit RMANarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Return Sub-ReasonsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Return Reason Multi-Language SupportNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformNarvar Return & ExchangeNo exchange for other items solutionParcel Perform ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Exchange Order TrackingNarvar Return & ExchangeNo exchange for other items solutionParcel Perform ReturnsAfterShip Returns
- IncentivesNarvar Return & ExchangeNo exchange for other items solutionParcel Perform ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyNarvar Return & Exchange No warranty returnsParcel Perform ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Inventory Data SyncNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Minimum Inventory ThresholdNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Fulfillment Hold/ControlNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionNarvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift ReturnsParcel Perform ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Conditional ResolutionsNarvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonParcel Perform ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Eligibility Rules
- Return WindowNarvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event DateParcel Perform ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesNarvar Return & ExchangeLimit to One SKU per Request; Discount ItemsParcel Perform ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- BlocklistNarvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount CodeParcel Perform ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Remove Solution BrandingNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Multi-Language EmailsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Internal Merchant NotificationsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Email Types (Returns Status)Narvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request ResolvedParcel Perform ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Multi-Language SupportNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Custom Domain with SSLNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Google Analytics TrackingNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Embedded ReturnsNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Remove Solution Provider BrandingNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Support Chat BoxNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Analytics
- Analytics DashboardNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- CSV Export/DownloadNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Report EmailingNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Analytics BenchmarkingNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Reports TypesNarvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution TimeParcel Perform ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionNarvar Return & ExchangeNo mention of fraud detectionParcel Perform ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationNarvar Return & Exchange300+ (including tracking)Parcel Perform ReturnsAfterShip Returns39
- eCommerce PlatformsNarvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoParcel Perform ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Tech Partners & SolutionsNarvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, NetsuiteParcel Perform ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesNarvar Return & ExchangeParcel Perform ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- Returns APINarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Data Security
- SOC2Narvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- ISO27001Narvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
- GDPRNarvar Return & ExchangeParcel Perform ReturnsAfterShip Returns
Pricing Comparison
Narvar Return & Exchange Pricing
We don't have enough data
You can subscribe to receive the data updates.Parcel Perform Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year